Customer Service & Dispensary Counter Assistant Level 2 Apprenticeship - Oxford at Jhoots Pharmacy

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Customer Service & Dispensary Counter Assistant Level 2 Apprenticeship - Oxford

We are looking to recruit an Apprentice to work part time at our branch located in Mortimer, Reading. You will be working closely with the pharmacy team to succeed and thrive within this role.

This position is ideally suited to someone with retail experience and is willing to undertake the relevant training courses in order to progress.

You will work under the Pharmacist supervision and will assist with:

  • The sales of over the counter medicines
  • Dealing with customers on the phone and face to face
  • You will also be tasked with replenishing stock and supporting the pharmacy team

At Jhoots Pharmacy you will enjoy a uniquely rewarding career by really making a difference with the local community. You’ll work hard but be recognised for your contribution and be able to keep a healthy work/life balance.

When you join Jhoots Pharmacy as a new member of our team, we are proud to announce that our benefit scheme has been designed with you and our existing team members in mind, to provide all our employees with various rewards and benefits to:

  • Excellent bonus scheme
  • Generous Holiday Including Bank Holidays, which increase after 2 years of service. (This is on pro-rata for part time employees)
  • Pension Scheme
  • Staff discount scheme
  • Employee Summit Champion
  • Long Service Awards
  • Regulatory training and Career Opportunities

Training to be provided

Customer Service Practitioner standard

Desired skills

The candidate should be friendly and engaging with the staff and customers as well as being empathetic. They also need to be able to use their own initiative to solve problems and create action plans to overcome them.

Personal qualities

  • Punctual
  • Trustworthy
  • Hardworking

Desired qualifications

Minimum grade C / 4 in GCSE English and maths or equivalent.

Future prospects

The opportunity to become a Pharmacy Technician and Accuracy Checking Technician as well as going down the management route to become a store manager and ultimately a cluster manager.

About Jhoots Pharmacy

Jhoots Pharmacy is an award winning independent, community pharmacy chain. We offer an efficient and reliable service to all of our patients, customers, and clients. When you come through the door, we give you the time and attention you deserve and tailor our services to meet your requirements.

We offer a full range of Essential, Advanced and Enhanced NHS Services as operated by the Local Commissioners.  Please see our services section for further details.

Our staff are the heart of our business and their training and development is vital in ensuring an excellent customer experience.  No compromise is made on the training offered to our staff, from choosing excellent external suppliers and having a highly experienced management team who is readily available.

'Scientia Skills are very proud to work with Jhoots in supporting their team's development.  It is really exciting to work with a company who are as passionate about training and customer service as we are!'  Rachel Marchant, Managing Director, Scientia Skills.

How to apply

To apply for this role and to find out more, please click on the apply button.

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