Hospitality Team Member Level 2 Apprenticeship at Lloyd's Kitchen

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Hospitality Team Member Level 2 Apprenticeship

As a Hospitality Team Member Apprentice, you will have to be adaptable and ready to support team members across our business, especially during busy periods.

Your most important role is to develop fantastic ‘hospitality’ skills and knowledge such as recognising customer needs, knowing how to match them to our products and services and working as part of our team. You must ensure that every customer, whether they are eating in our kitchen or drinking cocktails in our lounge, feels welcomed and looked after.

Your role will also include the following topics as part of your apprenticeship;

  • Customer care
  • Business knowledge
  • People (interactions)
  • First line supervision/team leading

Through Exeter College and our highly skilled management team, we will train, motivate, inspire and teach you everything about the role and working for Lloyd's. However, we are looking for somebody who can grasp tasks quickly and respond in a positive manner. It is also paramount that you are well presented, reliable and flexible.

Training to be provided

Learners will work towards the following:

  • Certification of Hospitality Team Member Apprenticeship standard
  • Level 1 Functional Skills in English and maths (where applicable)

Desired skills

  • Impeccable time management
  • Great communication and listening skills
  • Quick to learn
  • Fantastic customer service skills

Personal qualities

  • Motivated
  • Reliable
  • Flexible
  • Professional
  • Well presented

Desired qualifications

Applicants must have a minimum of 4 GCSEs at Grade A-C/9-4 including maths and English or equivalents.

However, if you do not meet the entry requirements, you may still be considered.

Future prospects

Upon successful completion of the Level 2 Hospitality Team Member Apprenticeship, you may be considered for a permanent position. You may also be offered the opportunity to progress onto the Level 3 Hospitality Supervisor Apprenticeship.

About Lloyd's Kitchen

Lloyd's Kitchen is one of Exeter's most popular places to eat, meet and drink, an independent restaurant café serving modern British food daily, along with their own blended coffee, and offering a fantastic wine list. Lloyd's Kitchen is a fresh and relaxed place to enjoy a mid-morning coffee, a leisurely lunch, a relaxed dinner (Friday and Saturday) or to unwind with glass of wine from our new expertly selected range of wines from different countries and regions around the world. You will find a friendly atmosphere and a very warm welcome at Lloyd's Kitchen. Lloyd heads up a small team that is passionate about fresh, local produce, with well-crafted and consistently delivered menus. As a restaurateur Lloyd has a passion for great service with food to match. Lloyd has been in the restaurant business all of his working life and is delighted to be offering Exeter a new and exciting place to eat and drink, where honestly priced food and attention to detail are key.

How to apply

To apply for this role and to find out more, please click on the apply button.

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