First Response Customer Technician Level 2 Apprenticeship at Cadent Gas

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First Response Customer Technician Level 2 Apprenticeship

Working as an Apprentice in our Emergency Response team, over our 2-year programme you’ll see first-hand what it’s like to keep the nation safe. You’ll train alongside our team of experts to become a first responder, attending gas escapes across our network.

You’ll also be supported by a dedicated programme manager, business mentor and line manager, and our community of apprentices who provide the perfect support network, pulling from their personal experience they’ll provide guidance and assistance and you’ll inspire each other from the very start.

At the end of your apprenticeship you’ll have achieved a whole host of qualifications including the Gas Network Craftsperson Level 3 Apprenticeship, all of which will support you moving forward with a career at Cadent.

Once fully trained, you’ll be the first person on-site. It’s no small feat as you can imagine, so you won’t be afraid of working independently, with support on hand if needed. Your cool under pressure methodical approach and sharp decision-making skills will ensure you find the right solution to keep our customers delighted.

You’ll become one of our gas experts. Your day will be full of variety including risk assessments, gas escape management, property and appliance inspection as well as gas meter installation and maintenance. If variety is what you’re looking for then this is the apprenticeship for you.

We have vacancies in;

East Anglia;
Chelmsford, Colchester, Kings Lynn, Wisbech, Luton

East Midlands;
Nottingham, Leicester, Sheffield, Doncaster, Derby, Northampton, Kettering

North London;
Slough, Fulham, Rayleigh, Woodford, Islington

North West;
Blackpool, Preston, Wigan, Ellesmere Port, Garston, Bootle, Crewe, Bredbury, Buxton, Macclesfield, Manchester, Morecambe, Salford

West Midlands;
Birmingham, Hereford, Coventry, Wolverhampton, Telford

Please note, we do have multiple vacancies across varied locations for all of our apprenticeships. Duplicate applications will not be progressed so please apply to one apprenticeship programme in your preferred location.

About You

We’re looking for people who act with pride, purpose and ownership to join our Apprenticeship Programme, along with:

  • 5 GCSEs minimum grade C/4 or equivalent - 2 of which must be Maths and English Language
  • High levels of personal and professional energy – you’ll have lots of drive and motivation too!
  • A shared sense of purpose – we’re on an exciting journey of growth – do you want to be part of it?
  • A passion for engineering and customer service - We’re looking for people who can delight our customers!
  • Team Spirit – We support each other, with all our strengths and differences, to succeed

Our Benefits

When you’re responsible for some of the most challenging and vital work around, it’s only right that you receive some of the best rewards and benefits around too. With us, you can expect a starting salary of £16,305 which rises within each year of your training, the opportunity to earn a £250 performance bonus, 25 days holiday plus bank holidays, access to our flexible benefits scheme, a generous company pension scheme, £200 contribution towards the cost of driving lessons and whilst on training you’ll also receive fully expensed travel and accommodation.

The health and well-being of our colleagues is vitally important to us and that’s why we offer access to free occupational health services, including physiotherapy and our employee assistance program which offers confidential counselling.

We are committed to fostering an inclusive and dynamic working environment and have a number of initiatives in place to support this. These include development programmes designed for female colleagues and an employment scheme aimed at young people with Special Educational Needs and Disabilities which our Graduates play a key role in running.

You will have the opportunity on our programme to make a real difference and become one of Cadent’s ambassadors for STEM. Representing our programme across the business up to senior stakeholders and within our external communities.

This Apprenticeship will start in September 2020.

Be part of something big. Join us and help shape the future of gas for generations to come.

Please note, to be considered for the role, you must live within a predetermined area to the vacancy location.

About Cadent Gas

Your Ambition Keeps Cosy Constant

We’re proud to be the nation’s largest owner and operator of gas distribution networks. Our 6,000 colleagues, working across four gas networks, keep the energy flowing to over 12 million homes and businesses. That’s half of the UK we keep safe and warm. 24/7. 365 days a year. For the past 200 years.

We’re super powered up about what our future holds and that’s where you come in. As a member of our Apprenticeship Programme, you’ll support our growth and innovation and help us to create better, safer tomorrows, today. With us you’ll start your career with real purpose and direction and feel genuinely proud about what you do.

How to apply

To apply for this role and to find out more, please click on the apply button.

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