Customer Services Apprenticeship at Softcat

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Customer Services Apprenticeship

For ambitious school leavers, a Softcat Apprenticeship is a great first step into the world of work. You earn, learn and gain qualifications while starting out on a structured career. Our award-winning scheme has set many Softcatters on the path to success.

Success. The Softcat way.

If you have the ambition and motivation, the Softcat culture here will bring out the best in you. You’re encouraged to take responsibility for driving your own career progression. Ultimately the more you put in, the more you’ll get out; great performance is always recognised and rewarded. We call it success, the Softcat way.

Your role

Due to continued growth within Softcat, the Customer Services department is looking for an Apprentice to join the team. Reporting to the Customer Services Team Leader, you will be responsible for a variety of administrative tasks to facilitate the smooth running of the team. Full training will be provided. Your responsibilities will include chasing supplier credit notes, keeping a full log of good coming in and going out, arranging collections, logging returns and providing proof of deliveries in addition to completing your apprenticeship qualification – Business Administration Level 3.

What we need from you

  • Highly organised with good attention to detail
  • Excellent communication and administration skills
  • Possess initiative and at times be able to operate independently
  • An excellent telephone manner
  • You must have experience of Microsoft Office (Word, Excel & Outlook) and have good analytical and numerical skills.

Rewards

We offer a good salary and benefits package including a pension scheme, life assurance, healthcare cash plan and access to Perklife, our dedicated portal for all things perks and benefits at Softcat. It’s designed to give you the flexibility and choice to suit your lifestyle and needs - there really is something for everyone. So whether it’s activity passes or technology discount vouchers you’re after, or you would prefer to buy extra holiday for yourself, or add your partner or family to some of the benefits… it’s entirely up to you. We’ll even give you an extra day’s holiday on top of your usual entitlement on your birthday.

About Softcat

We are one of the UK’s leading providers of technology solutions and services to Corporate and Public Sector organisations. We are a trusted partner to names like Apple, Microsoft and Adobe, reselling their products and services in the form of tailored solutions into the business market.

How to apply

To apply for this role and to find out more, please click on the apply button.

Softcat is an inclusive company where you can enjoy the career you want, without changing the person you are. We’re welcoming to all and passionate about promoting greater diversity in the tech sector.

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