Level 3 Unified Communications Technician Apprentice at BT

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Level 3 Unified Communications Technician Apprentice

What you'll be doing

The primary role of a Unified Communications Technician Level 3 is to establish and maintain communications systems using a range of remote and physical tools to install basic communication hardware and software. It’s very varied job that could require you to work alone or as part of a team, and could be office based, field-based, or at remote sites.

As an Apprentice you’ll learn how to carry out repairs of laptops, desktops and printers. This will include diagnosing faults, replacing parts, carrying out rebuilds and working with both internal and external customers. You’ll also be trained to install and replace routers and will be required to keep up to date with HP, Lenovo, Dell training accreditations.

Training & Support

Throughout the course of your apprenticeship you’ll gain a wealth of invaluable experience. You’ll also be taught job specific skills such as logical and creative thinking and problem solving. You’ll also learn how to maintain productive, professional and secure working environment.

You’ll need to be able to use own initiative and have a thorough and organised approach to work. You’ll have the flexibility and social skills needed to communicate effectively with a wide variety of people, and your written communication skills will also be good.

Entry Requirements

To join our Apprentice Unified Communications Technician Level 3 programme you’ll need to achieve five GCSEs at grades 4 – 9 (GCSE C or above) including English Language and Maths. You’ll also need a full driving licence with no more than six points.

About BT

BT is one of the world's leading communications services companies. We serve the needs of customers in the UK and in 180 countries worldwide. Our main activities are the provision of fixed-line services, broadband, mobile and TV products and services as well as networked IT services.

How to apply

To apply for this role and to find out more, please click on the apply button.

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