ParcelForce Operations Degree Apprenticeship
by Royal Mail
Job Details
ParcelForce Operations Degree Apprenticeship
Join Our Operations Degree Apprenticeship!
- Location: Various Parcelforce Depots Across the UK – North West, Midlands, London
- Hours: 36 hours per week
- Qualification: Degree in Management and Business (BA, BSc, or BBA)
- Start Date: September 2025
- Salary: £24,082
Working Hours:
As an Operations Degree Apprentice, you'll work different shifts to experience our 24/7 operations. This includes early, late, and night shifts, as well as some weekends. You'll get plenty of notice for your shift schedules. A full UK driving licence is required as you'll travel to multiple sites.
Shift Patterns:
- Early shifts (starting around 6am)
- Late shifts (finishing as late as 10pm)
- Night shifts (5pm – 4am)
About the Apprenticeship:
Over three years, you'll rotate through different depots, hubs, and commercial teams, learning about our parcel journey. You'll gain skills in:
- Logistics & Supply Chain Operations: Understand our parcel delivery network.
- Operational Management: Manage teams, KPIs, and shift planning.
- Commercial & Financial Acumen: Learn about budgeting and profitability.
- Customer Service & Client Relationships: Handle complaints and improve service.
- Leadership & People Management: Develop communication and conflict resolution skills.
- Continuous Improvement & Innovation: Adopt new technology and improve processes.
- Sustainability & Environmental Practices: Learn about reducing our carbon footprint.
About You:
You should have:
- Clear Communication: Confidently interact with team members, managers, and customers.
- Analytical Skills: Assess issues, understand data, and recommend improvements.
- Teamwork: Collaborate effectively across various departments.
- Time Management: Balance multiple responsibilities efficiently.
- Leadership Potential: Inspire and manage small teams or projects.
- Attention to Detail: Follow processes accurately and ensure compliance.
- Adaptability: Thrive in a fast-paced environment with changing priorities.
- Customer Focus: Deliver excellent service and proactively resolve issues.
- Numeracy & Data Skills: Confidently work with numbers and data tools.
- IT Literacy: Comfortable using email, online systems, and operational software.
Requirements:
- Five GCSEs (grade C/4 or higher) and three A-Levels (grade B or above)
What’s in It for You?
- Earn while you learn with a great salary and excellent benefits.
- 22.5 days holiday, increasing with length of service.
- Excellent company-matched pension scheme and financial wellbeing benefits.
- Free 24/7 access to services supporting your physical, mental, financial, and social wellbeing.
Applications Close Soon – Don’t Miss Out!
Ready to shape your future with Royal Mail? Apply now!
About Royal Mail
At Royal Mail, we make billions of deliveries each year, and our people are at the heart of it. So, if you’re looking for a career right out of school or college, or just want to change paths, you could find your perfect role as an apprentice here. You’ll earn while you learn your way to a qualification and join a supportive team where you’ll be guided by senior mentors, so as long as you’ve got the passion, we’ve got the opportunity.
Here at Royal Mail, we’re all about supporting one another to be our best, both as a business and as individuals. We’ve got a big part to play in bringing people together, so it’s a priority for us to celebrate diversity and recognise that everyone has different needs and is able to contribute in different ways. Our culture is all about promoting behaviours and working practices that recognise and value the variety of people, helping them fulfil their potential with all the right opportunities and support networks.
Our apprenticeship programmes vary in length and training depending on the subject, ranging from just over 12 months to up to 4 years. But all programmes have bespoke training that will help guide you to reach a qualification or degree at the end of it. We’ve made sure to build our programmes on the perfect combination of mentoring, training and hands-on experience to give you the knowledge and skills to shape your dream career.
We have LGV Driver Apprenticeships if you have a passion for driving, Fleet Technician Apprenticeships if you want to help keep the biggest fleet in the UK moving, Engineering Apprenticeships where you can work with cutting-edge tech to help improve our business, as well as Finance Apprenticeships for you to choose from. We also have various Degree Apprenticeships available if you have a bit more experience and university is not for you. So, whatever it is you want to do, there’s loads of opportunities for you to find where you belong on the Royal Mail team.
How to apply
To apply for this role and to find out more, please click on the apply button.
Please note that applications may close before the application deadline, so apply early to avoid disappointment.
