First Business Water profile

About First Business Water

In April 2017, the largest competitive water retail market in the world opened for business, bringing the biggest change to the water sector since privatisation.

This new market means 1.2 million businesses, charities and public sector organisations in England are no longer restricted to buying water services from their regional monopoly. As a result of this development, First Business Water was established, providing water and wastewater services to Businesses. Established in 2017, First Business Water has grown to 14 employees since and continues to switch business accounts each month whilst maintaining the lowest complaint rate within the entire industry.

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