Rating

8/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • I am currently a Store Apprentice and I currently take on the same tasks as a Store Assistant, which means I am on tills for most of my time in store but I also spend a lot of time on the shop floor completing other tasks such as; Putting stock out which includes rotating stock, carding which is removing any unneeded card on the shop floor in order to keep the store in a clean state. Other tasks include dealing with customers enquiries, cleaning etc.

    9/10

  • 2. Have you learnt any new skills or developed existing skills?
  • Yes, I believe my communication skills have seriously improved and this is because I am dealing with customers for a lot of my time in store as I am always talking to new people on the tills. I learnt other new skills such as using a pump truck, using a baling machine and other equipment within the store.

    7/10

  • 3. To what extent do you enjoy your programme?
  • Aldi is a brilliant place to work, everyone I have met through working in the store have been very friendly and welcoming ever since I started working in the shop. Whenever I have needed help with anything, my team/colleagues have always been there to help me get through it. The first few weeks are very difficult because you have to work very hard, but you get rewarded with a very good hourly pay and within about a month of working there, everything becomes like second nature to you.

    8/10

  • 4. How valued do you feel by Aldi?
  • I feel very valued, as long as I am working to my very best, I get praise from my superiors which is always something that is very good to hear from them.

    8/10

  • 5. How well organised/structured is your programme?
  • I think I could have got a bit more training when I first started, the manager gave me quick idea of how the place works, by me shadowing him for an hour or so and he gave me a quick idea on how to work the tills, but I think I could have got a bit more because at times I have felt like I had no idea what to do in some situations.

    7/10

  • 6a. How much support do you receive from your training provider?
  • My training provider does very well, she helps me with any work that she has set me and she is always making sure I am ok when in our meetings and is always asking if the job is going well and if I am enjoying it or not.

    9/10

  • 6b. How much support do you receive from your employer?
  • My manager/assistant managers/deputies are all very helpful in store, they are always informing me of what I need to do next and are always checking to make sure I am doing a good job and if I am doing well, I get praise but If I'm not working hard enough, they will give me time to finish a certain task, which pushes me to work harder.

    8/10

  • 7. How well does your salary/package meet your costs?
  • I still live at home with my mum, so the pay works out well for me as I don't have many outgoing costs but even though I am an apprentice, it doesn't feel good knowing the people who are doing the exact same job as me (Store Assistants), are getting an extra £2 an hour compared to me.

    7/10

  • 8. Are there many opportunities outside of work?
  • Yes, the team I work with have little get-togethers every now and again, for events such as birthdays, leaving parties and Christmas drinks, which is good for me to get to know my colleagues outside of workplace.

    9/10

  • 9. Would you recommend Aldi to a friend?
  • Yes


  • 9b. Why?
  • It's a brilliant store and a very friendly environment, it offers a good pay for people applying for the store assistant job and offers many opportunities to further your career.


  • 10. What tips or advice would you give to others applying to Aldi?
  • I'd tell them that they need to always be working hard and always be prepared to give 100% to the store and then in turn they will be rewarded by the store.


Details

Level 3 Apprenticeship

Customer Service

North West

May 2015


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