Relationship Manager at RBS

Start Date:
City of London Central London & City
Programme Type:
Apprenticeship - Advanced Level (Level 3)
£18,000 annually
Review Date:
May 2015

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1. Please give an overview of your role and what this involves on a day-to-day basis:


In my role I work with Money Laundering in Real Estate Finance to ensure the customers we lend money to arent involved in anything untoward and to ensure we are not dealing with any sanctioned countries. In our secotr we lend money to big companies who are either investing in property, developing property or have general property interests.

2. Have you learnt any new skills or developed existing skills?


I have learnt so much since starting the scheme. Coming straight from school into work is very tough but you soon get in a routine. I came into this job not having the first idea about banking at all and I feel I have really developed into my role and into a great team.

3. To what extent do you enjoy your programme?


The programme itself (the studying side) I found hard, I found that some of it wasn't as relevant as I hoped for to my role. But the working side was really enjoyable, I really like working with my team and I deal with some really interesting company strucutres and different people within Real Estate.

4. How valued do you feel by RBS?


I was initially surprised at how much trust RBS put into me. They value me as a team member and as a person. RBS are a great employer and they have a genuine interest in helping young people exceed in thier roles and in their career. I do feel like part of the RBS team and I feel appreciated for the work that I do.

5. How well organised/structured is your programme?


The programme itself was really strucutred. I was given a timetable right at the beginning which enabled me to see whether I was progressing at a slow or fast pace.

6a. How much support do you receive from your training provider?


Our training provider was good, however, I did feel like they were unorganised at times. I found that I had to keep on top of my own work and make sure I chase my assessor to ensure things were completed and sent off at the right time. That being said, my assessor was very supportive with my work and encouraged me to do well.

6b. How much support do you receive from your employer?


RBS have been fantastic while I've been on the scheme. They have given me a lot of support with my exams and given me time to complete my Apprentice work. They want me to exceed so will support me in anything I chose to do.

7. How well does your salary/package meet your costs?


My salary really does meet my costs well. RBS pay well above minimum wage and I travel from Romford to London every day, spending £2,500 on a travel card each year. London is an expensive place and the salary does cater for the different lifestyles people lead.

8. Are there many opportunities outside of work?


London is a great city. RBS is very good at putting on different events, for example the young bankers association is brilliant. This network is a great way to meet like minded people and also be able to improve your personal brand within the bank. Completely unrelated to work London itself presents so many opportunities with lots of different events.

9. Would you recommend RBS to a friend?


9b. Why?

100%. I personally never saw myself going into banking, but I feel at home here. The team around me are great and I have built up a good network of people in my age range who I can socialise with. I have developed so much, not just in my role but as a person since the scheme. My confidence is so much higher and I feel like I have really grown up since starting the scheme.

10. What tips or advice would you give to others applying to RBS?

RBS is a big organisation, you will not know much about it when you apply for the role, I was completely clueless. They do not expect you to know everything so do not be afraid to ask questions - dont struggle through your work thinking you are expected to know how to do these things.

Alos a big part I have found its not all about being good at maths. Yes this does help in some roles, but mostly maths isnt a big aspect of day to day banking. I wouldnt get too caught up on that.

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