Contact Centre Management Trainee at Enterprise Rent-A-Car

Start Date:
2013
Location:
Aldershot
Programme Type:
Apprenticeship - Advanced Level (Level 3)
Salary:
£21,000 annually
Review Date:
22nd May 2015

Review Score

10.0/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

10/10

Non Fault Recovery Specialist, recovering hire costs from third party insurers after non fault accidents. Speaking with third party companies, insurers, customer and solicitors on a daily basis via email and calls.

2. Have you learnt any new skills or developed existing skills?

10/10

Completed NVQ Business Admin L3 and moving onto business management. Promotion to Management Trainee

3. To what extent do you enjoy your programme?

10/10

I enjoyed working with my assessor and realizing how much knowledge about business I had.

4. How valued do you feel by Enterprise Rent-A-Car?

10/10

Extremely valued and always feel encouraged to build myself and be the best I can be.

5. How well organised/structured is your programme?

10/10

I am on an 18 month programme to management which has been structured accordingly so I learn everything and become a top of the range Enterprise manager at the end

6a. How much support do you receive from your training provider?

10/10

So much support from my mentors and colleagues

6b. How much support do you receive from your employer?

10/10

So much support from my mentors and colleagues

7. How well does your salary/package meet your costs?

10/10

Living cost

8. Are there many opportunities outside of work?

10/10

I am always being invited to days at head office, charity events and parties

9a. Would you recommend Enterprise Rent-A-Car to a friend? *

Yes

9b. Why? *

Because Enterprise only promote from within and it's a global company there are so many opportunities available.

10. What tips or advice would you give to others applying to Enterprise Rent-A-Car? *

To name me as a referral for a referral bonus. I would get in contact with current members of the department you are wishing to move into to arrange a job shadow.

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