Contact Centre Management Trainee at Enterprise Rent-A-Car

Start Date:
Aldershot South East
Programme Type:
Apprenticeship - Advanced Level (Level 3)
£21,000 annually
Review Date:
May 2015

Review Score


1. Please give an overview of your role and what this involves on a day-to-day basis:


Non Fault Recovery Specialist, recovering hire costs from third party insurers after non fault accidents. Speaking with third party companies, insurers, customer and solicitors on a daily basis via email and calls.

2. Have you learnt any new skills or developed existing skills?


Completed NVQ Business Admin L3 and moving onto business management. Promotion to Management Trainee

3. To what extent do you enjoy your programme?


I enjoyed working with my assessor and realizing how much knowledge about business I had.

4. How valued do you feel by Enterprise Rent-A-Car?


Extremely valued and always feel encouraged to build myself and be the best I can be.

5. How well organised/structured is your programme?


I am on an 18 month programme to management which has been structured accordingly so I learn everything and become a top of the range Enterprise manager at the end

6a. How much support do you receive from your training provider?


So much support from my mentors and colleagues

6b. How much support do you receive from your employer?


So much support from my mentors and colleagues

7. How well does your salary/package meet your costs?


Living cost

8. Are there many opportunities outside of work?


I am always being invited to days at head office, charity events and parties

9. Would you recommend Enterprise Rent-A-Car to a friend?


9b. Why?

Because Enterprise only promote from within and it's a global company there are so many opportunities available.

10. What tips or advice would you give to others applying to Enterprise Rent-A-Car?

To name me as a referral for a referral bonus. I would get in contact with current members of the department you are wishing to move into to arrange a job shadow.

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