1. Please give an overview of your role and what this involves on a day-to-day basis:
On a daily basis I work in the commercial support team specifically in the commercial account opening team in Manchester. Everyday is different as new challenges can occur at anytime.
2. Have you learnt any new skills or developed existing skills?
I've developed my personal developments skills incredibly over the last 5 months. The programme has improved my confidence wwhislt my competence of understanding the banking sector.
3. To what extent do you enjoy your programme?
My programme is fanatastic due to the opportunities I have been given to develop my professional knowledge and experience of banking. Without this course i dont know what I'd done without the course.
4. How valued do you feel by RBS?
Very valued as they've paid for my apprenticeship to Birmingham, however I think they need to be more organied when providing training, as some line managers haven't been given the training to help support members of staff who have no banking background/knowledge
5. How well organised/structured is your programme?
There is too much workbook's for the BPP side. The process at the start is slow to get into a rythmm so I would suggest that we need to organise better the beginning stage of the apprenticeship.
6a. How much support do you receive from your training provider?
My training provider are very helpful as they've provided me with all the relevant workbooks in order to study for the competence side of my apprenticeship.
6b. How much support do you receive from your employer?
They are giving a fantastic opportunity to young people to learn the banking sector and my support from them was great. I would advise that we are given a rbs mentor from the early careers team aswell as having our line manager.
7. How well does your salary/package meet your costs?
Very sufficentas I have never had so much money in my life, however I dont know what to spend it all on. I would suggest a 5% increase if possible.
8. Are there many opportunities outside of work?
Yes, get involved in community events but apart from that not much else. Also we HAD to take part in Micro Tyco challenege which I thought was unfair as it shouldnt have been a compulsory event.
9a. Would you recommend RBS to a friend? *
9b. Why? *
Great place to work, fantastic salary for someone of my age. Wonderful learning experience, hopefully the bank should continue to operate and develop its apprenticeships.
10. What tips or advice would you give to others applying to RBS? *
Show confidence at the interview stages as I didn't have A- levels or work experience. I just showed motivation and willingness to learn more about banking. Which possibly impressed my assessor.
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