1. Please give an overview of your role and what this involves on a day-to-day basis:
As part of the Apprenticeship scheme, I worked as an Analyst at RBS and my role involved supporting my Line Manager with a portfolio of Professional Services Clients. Daily tasks can be solving client queries via email/phone, getting involved in key aspects of deal, preparing meeting briefs/pitchbooks and liaising with other teams across RBS to open and close accounts.
2. Have you learnt any new skills or developed existing skills?
I feel that my confidence has grown over the course of the scheme as I have interacted with key stakeholders across the bank and also with clients on a regular basis. I have been given a lot of support and guidance to help develop a better understanding of the banking sector. RBS truly believe in investing in their people so there are courses and support available for anyone willing to learn and develop their skills. There are also many networking events within RBS. I have enrolled onto to a few courses which has helped in getting a better understanding of key aspects of my job and in helping to understand our client base so we can ultimately offer the right products and solutions to them.
3. To what extent do you enjoy your programme?
I enjoy working at RBS and feel valued in my team. My team have been very supportive and have provided me with various opportunities to grow and learn within my role.
4. How valued do you feel by RBS?
I feel very valued at RBS. My team were very welcoming on my first day in the Bank and I have always felt supported ever since I have joined the bank. My Manager has always been very helpful and I feel that my manager is very appreciative of the work I complete - always gives me feedback on the work that I have done well and any areas that I could improve. I am also praised by other team members for work on projects etc. Over the course of the programme, I became involved with complex tasks and projects which has helped me to devleop professionally.
5. How well organised/structured is your programme?
It is fairly well structured
6a. How much support do you receive from your training provider?
The training provider, BPP have assigned a work based assesor who is your main point of contact and is always happy to assist.
6b. How much support do you receive from your employer?
Strongly supported by RBS
7. How well does your salary/package meet your costs?
8. Are there many opportunities outside of work?
There is a lot of scope to get involved in other opportunities outside of work. RBS have many volunteering opportunities running throughout the year within the local community. There are also various networks which hold regular events where you can get involved and meet individuals working in different areas of the bank.
9. Would you recommend RBS to a friend?
It is a great place to work, everyone is very supportive and they really want you do well.
10. What tips or advice would you give to others applying to RBS?
Ensure that you thoroughly research RBS and also the team that you will be working in before you attend the interview.
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