Rating

9.4/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • My role involves meeting customer expections of customer service and to work quickly but efficiently at working stock and achieving 100% accuracy working on the tills.

    9/10

  • 2. Have you learnt any new skills or developed existing skills?
  • Yes, I have learnt how to give great customer service and how to work quickly independently and also in a team.

    10/10

  • 3. To what extent do you enjoy your programme?
  • I really enjoy it as the team I work with have welcomed me from day one and we are all like a big family which I find really helps if you need someone to talk to and it also helps us all work together without any grudges being held. The customers also play a massive part in getting the team through the day.

    9/10

  • 4. How valued do you feel by Aldi?
  • I feel really valued by Aldi as they have helped me alot, and they have taught me everything I know about retail which I am thankful for.

    10/10

  • 5. How well organised/structured is your programme?
  • Its very organised they give me so many opportunities to try out new things to further my skills and I also have a college tutor that makes visits to track my progress and to help teach me new things.

    10/10

  • 6a. How much support do you receive from your training provider?
  • I recieve alot of support from my training provider because if I need anything I can talk to them about anything and they are always there for me.

    9/10

  • 6b. How much support do you receive from your employer?
  • The management team at Aldi are great and are there no matter what, they always give me feedback on how I can improve my performance and find new things I could try pout to improve my skills.

    10/10

  • 7. How well does your salary/package meet your costs?
  • It meets my costs very well I have been able to achieve so many things since joining the apprenticeship scheme with Aldi such as passing my driving test and buying a new car.

    10/10

  • 8. Are there many opportunities outside of work?
  • Yes, everyone at Aldi are friends so we have a friendship outside of work to get to know each other properly.

    8/10

  • 9. Would you recommend Aldi to a friend?
  • Yes


  • 9b. Why?
  • I would recommend Aldi to a friend because there are so many benefits and opportunities to get involved in.


  • 10. What tips or advice would you give to others applying to Aldi?
  • Be yourself, and be motivated, if you are motivated and dedicated you will go a long way and will achieve alot with Aldi.


Details

Level 2 Apprenticeship

Customer Service

Yorkshire & The Humber

May 2015


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