Administrator at Grant Thornton

Start Date:
2014
Location:
London
Programme Type:
Apprenticeship - Higher Level (Level 4/5)
Salary:
£9 hourly
Review Date:
18th May 2015

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Review Score

8.0/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

8/10

I am an administrator in the employee benefits team. I handle a lot of the raw admin tasks e.g. post, scanning etc. However I have progressed onto more complex and independent work directly with clients as I have become more confident with the work. Now I handle a lot of customer queries and information requests as well as longer term projects such as updating systems.

2. Have you learnt any new skills or developed existing skills?

9/10

I have developed my skills with all of the Microsoft office programs and my general organisational skills have developed a huge amount. I have picked up new skills in relation to business interactions e.g. business e-mails, phone calls and letters. As well a much better understanding of employee benefits and tax as a whole.

3. To what extent do you enjoy your programme?

6/10

It was initially a culture shock changing from a relaxed college environment with people my own age to a workplace where almost everyone else is older. But now I have adjusted to it and am able to connect with people I previously would not have shared interest with.

4. How valued do you feel by Grant Thornton?

9/10

I feel I get good recognition for my work, particularly in areas I wasn't strong in when I started. Despite being an apprentice I don't feel like I am negatively treated any different than my colleagues, I don't feel like I am given unfair amounts of work or excessive amounts of purely admin work e.g. photocopying.

5. How well organised/structured is your programme?

6/10

Training I have had from Grant Thornton has always been very good and they are understanding when I need to take time out to complete coursework. However when I have training days at college I feel that the work I do doesn't really relate to my work as it is too broad.

6a. How much support do you receive from your training provider?

7/10

The support from my training provider (city gateway) has been adequate, but I have a general feeling of a lack of confidence in their organisation. However this may have been due to a tutor I had at first being disorganised as my current one is very good.

6b. How much support do you receive from your employer?

10/10

I cannot think of more ways my manager and team could help to support me. When I first joined they helped me to get to know people in the office, my mentor is always willing to answer questions I have and my manager has helped me to look at my potential opportunities after my apprenticeship. I am also always invited to business events and meetings to help me get to know the world of work.

7. How well does your salary/package meet your costs?

8/10

I have to travel particularly far to work and as such it is quite expensive but despite this I still feel I have a good amount of spending money. I feel that for a first (proper) job I get paid pretty well.

8. Are there many opportunities outside of work?

9/10

There are opportunities to go to talks and seminars almost every week as well as fun company events such an intra-company football tournament which Grant Thornton pays for the accommodation.

9a. Would you recommend Grant Thornton to a friend? *

Yes

9b. Why? *

There is a very friendly and understanding atmosphere around the office and I am yet to see any display of people not getting along in the 8 months I have been here. Plus their support network means that even if you don't stay with them, they would be a great stepping stone to something else.

10. What tips or advice would you give to others applying to Grant Thornton? *

Avoid being a robot in the interview. Since starting I have seen how important it is that you are compatible with your work colleagues if you want to enjoy working. Showing that you are a friendly person who is willing to learn will be much more valuable than cheesy pre-made answers.

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