Infrastructure Technician at IBM

Start Date:
Programme Type:
Gap Year Programme
£15,000 annually
Review Date:
May 2015

Connect with IBM

Review Score


1. Please give an overview of your role and what this involves on a day-to-day basis:


Providing a level of technical support across the centres day to day operations and also to IBM Technical Consultants in the IBM Innovation Centre (IIC) who work directly with the visiting software developers. Responsibilities include: - Installation and set-up of new & existing servers and workstations - Supporting customer engagements. - Operating system (Windows and Linux OS) problem determination and resolution associated with engagements. - Providing technical assistance with the centre's IT infrastructure including a level of network activity. - Control and audit responsibilities for the department's IT assets - Involvement with various software languages and new technologies. - Responsible for Audio visual and Digital signage around the IIC, managing and maintaining these systems.

This year I was able to get involved in so many projects and activities from tours to learning how to program a raspberry pi. I was on the forefront of new technology.

2. Have you learnt any new skills or developed existing skills?


I have learnt so many technical skills such as a high level of linux skills as well as many other programming, sql skills as well as basic network skills. I have also learnt so much about my self and learnt to grow up as well as how to communicate effectively.

3. To what extent do you enjoy your programme?


Although I personally would have rather done a role which was business based I still believe that this year in IBM has been beneficial to me as i have learnt so much in many different ways. My program has been a pleasure to be on and i am glad i took it.

4. How valued do you feel by IBM?


I feel that i am a valued apart of the team, i have a huge amount of responsibility on my shoulders which is very important to me as it makes me feel like a person that is valued and relied upon.

5. How well organised/structured is your programme?


I believe my program is very well structured as you know who the people are on your team as everyone is in a very close knit community. The induction was good it taught us a very good understanding of IBM.

6a. How much support do you receive from your training provider?


I received a lot of support from my boss as he was very helpful when ever i came across a problem he was always there to help me find out how to solve it and even let me try and solve it first!

6b. How much support do you receive from your employer?


I received a lot of support from my boss as he was very helpful when ever i came across a problem he was always there to help me find out how to solve it and even let me try and solve it first!

7. How well does your salary/package meet your costs?


I believe this is very good, I personally work from home and don't go out to much so i have a lot of money left over for when i go to university, i think though at first before we had been paid it was more difficult.

8. Are there many opportunities outside of work?


This year i was able to get involved with a 4 a side football team which was very social as well as great fun. There were plenty of social gatherings with the group of gap years.

9a. Would you recommend IBM to a friend? *


9b. Why? *

They are a great company to work for as they are prestigious and well renowned for being good to work for, they pay well and offer plenty of opportunities to expand your skill base.

10. What tips or advice would you give to others applying to IBM? *

Be yourself, be essential. They arent looking for the skills you have they are looking for how you act as you are young skills arent important to them as they can be developed whereas behaviour can't.

More from IBM

More Reviews Company Profile

Get personalised jobs straight to your inbox

Save time job hunting - get tailored job opportunities sent straight to you!