Infrastructure Technician Review

Providing a level of technical support across the centres day to day operations and also to IBM Technical Consultants in the IBM Innovation Centre (IIC) who work directly with the visiting software developers. Responsibilities include: - Installation and set-up of new & existing servers and workstations - Supporting customer engagements. - Operating system (Windows and Linux OS) problem determination and resolution associated with engagements. - Providing technical assistance with the centre's IT infrastructure including a level of network activity. - Control and audit responsibilities for the department's IT assets - Involvement with various software languages and new technologies. - Responsible for Audio visual and Digital signage around the IIC, managing and maintaining these systems. This year I was able to get involved in so many projects and activities from tours to learning how to program a raspberry pi. I was on the forefront of new technology.

I have learnt so many technical skills such as a high level of linux skills as well as many other programming, sql skills as well as basic network skills. I have also learnt so much about my self and learnt to grow up as well as how to communicate effectively.

Although I personally would have rather done a role which was business based I still believe that this year in IBM has been beneficial to me as i have learnt so much in many different ways. My program has been a pleasure to be on and i am glad i took it.

I feel that i am a valued apart of the team, i have a huge amount of responsibility on my shoulders which is very important to me as it makes me feel like a person that is valued and relied upon.

I believe my program is very well structured as you know who the people are on your team as everyone is in a very close knit community. The induction was good it taught us a very good understanding of IBM.

I received a lot of support from my boss as he was very helpful when ever i came across a problem he was always there to help me find out how to solve it and even let me try and solve it first!

I received a lot of support from my boss as he was very helpful when ever i came across a problem he was always there to help me find out how to solve it and even let me try and solve it first!

I believe this is very good, I personally work from home and don't go out to much so i have a lot of money left over for when i go to university, i think though at first before we had been paid it was more difficult.

This year i was able to get involved with a 4 a side football team which was very social as well as great fun. There were plenty of social gatherings with the group of gap years.

Yes

They are a great company to work for as they are prestigious and well renowned for being good to work for, they pay well and offer plenty of opportunities to expand your skill base.

Be yourself, be essential. They arent looking for the skills you have they are looking for how you act as you are young skills arent important to them as they can be developed whereas behaviour can't.