1. Please give an overview of your role and what this involves on a day-to-day basis:
As a level 2 store apprentice at Aldi my day to day duties would be working deliveries, working on different jobs around the shop floor and also working on tills and through-out being friendly and attentive to all of the customers needs.
2. Have you learnt any new skills or developed existing skills?
I have gained many skills from my time at Aldi; such as how to work in a quick paced environment completing many jobs throughout the day, like how to mark off and put out a delivery in the time that is given to me, even though sometimes im not able to put the delivery out in that time as i do still struggle with certain deliveries because of the quick pace and what has to go out but mainly its because i get stuck on marking certain items off on the picklist but i am still learning and getting more efficient on my deliveries due to the fact that i have had more practice in the past few months compared to when i had first started at Aldi. I have also gain experience in handling different situations in the work place especially within the customer service aspect of the job; whether it be a simple greeting on the shop floor or the till when i am scanning their items through the till to when the customer has a question/query to when a customer may be agrivated/unsatisfied in some reason. I also tend to be on till quite a lot and mainly its one of the tills where for most of the shift you tend to be on till quite alot due to the amount of customers we have and how busy we can get at anytime of the day. From working on till i have gained many of the skills to be till efficient in such a busy work environment; also i have the skills to complete a refund and a returns form, a refusal form and a complaint form due from practice and from the close knit of workers in the work place who are always their if you need them in anything.
3. To what extent do you enjoy your programme?
I enjoy this apprenticeship thoroughly because of the people i work with and the managers. Everyone at the store is a delight to work with and everyone gets on with everyone and its just a nice environment to be in whatever shift i am working.
4. How valued do you feel by Aldi?
I do feel valued at Aldi as i know when i am on shift i can always get on with my work and my colleagues that are on shift with me and as we work as such a close team when were on shift everyone is valued because everyone has their part to make everything run smoothly.
5. How well organised/structured is your programme?
I belive it could be structured better but its mainly because we are with a college that isnt close to where we live, it is sometimes difficult because you cant just pop into the college down the road and go and ask her questions and sit down with her we only see her probably about once a month.
6a. How much support do you receive from your training provider?
I am given quite a lot of support from our college invigilator but as ive already said its difficult with the distance and i know that we can always phone her or email her but sometimes its quite nice to tsalk to someone in person; and if we need extra support i know that i can always get support from our store managers who are always their to help and answer any questions/queries that we may have whether it be about our job and or our apprenticeship.
6b. How much support do you receive from your employer?
I am given a load of support from Aldi as there is always a manager or multiple managers who are on shift to help us with anything we need or need to know. If their is something we need to know and i cant find a manager i can always go up to another member of staff as everyone is so friendly and happy to help.
7. How well does your salary/package meet your costs?
The wage is not too bad for an apprenticeship wage i am quite happy with it as its enough for me and my other half's wage to live quite easily and still have money to treat ourselves and one another. Plus even though i would like a few more hours the hours i receive are plenty to pay the bills and our other expenses we have to pay out for.
8. Are there many opportunities outside of work?
There have been plenty of work nights/days out outside of work to attend and many people do, i myself have never been on any of these outings but from the pictures that are put up on Facebook and from what people have told me they always sound fun and entertaining for any staff that may attend.
9a. Would you recommend Aldi to a friend? *
9b. Why? *
I would definitely recommend Aldi to a friend due to the close knit of colleagues and managers at the store and as long as they are willing to engage themselves in the role and want to work in a fast paced environment as a team then Aldi is the place for them as i wouldnt want to work anywhere else because i love working for Aldi and with everyone at Aldi
10. What tips or advice would you give to others applying to Aldi? *
Just be your bubbly self and try to have a laugh with everyone on the recruitment days thats what i did and aslong as your a smiley person who is willing to work fast then i would say to give it a try and just enjoy yourself throughout the whole process.
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