Receptionist/Admin at NHS South London

Start Date:
2015
Location:
Mitcham Surrey
Programme Type:
Apprenticeship - Intermediate Level (Level 2)
Salary:
Review Date:

Review Score

10.0/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

10/10

I am a receptionist in a gp surgery so everyday is different,the main role is to provide customer service to the patients in a polite caring manner.

2. Have you learnt any new skills or developed existing skills?

10/10

I feel i am developing my customer services skills alot since working here as it is very face to face contact with patients.

3. To what extent do you enjoy your programme?

10/10

I am enjoying my programme to the fullest,so much so i wish i had started an apprenticeship sooner.

4. How valued do you feel by NHS South London?

10/10

I feel like a valued member of the team now.

5. How well organised/structured is your programme?

10/10

I feel my programme is structured quite well as i am coping well with my course and i understand everything that is asked of me.

6a. How much support do you receive from your training provider?

10/10

I feel the support is good i can email my assesor and recieve a reply on the same day,in a matter of minutes sometimes.

6b. How much support do you receive from your employer?

10/10

My employer could not be anymore supportive, i actually feel like my employer and workplace is the best.

7. How well does your salary/package meet your costs?

10/10

Very well

8. Are there many opportunities outside of work?

10/10

Do not understand this question

9a. Would you recommend NHS South London to a friend? *

Yes

9b. Why? *

Doing a apprenticeship has opened up a door for me and i believe others at a younger age would benefit from this as they would be carving a career from a younger age.

10. What tips or advice would you give to others applying to NHS South London? *

Deffenatly apply and to stick at it no matter how hard it feels as it is so rewarding in the long run.

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