1. Please give an overview of your role and what this involves on a day-to-day basis:
I am a receptionist in a gp surgery so everyday is different,the main role is to provide customer service to the patients in a polite caring manner.
2. Have you learnt any new skills or developed existing skills?
I feel i am developing my customer services skills alot since working here as it is very face to face contact with patients.
3. To what extent do you enjoy your programme?
I am enjoying my programme to the fullest,so much so i wish i had started an apprenticeship sooner.
4. How valued do you feel by NHS South London?
I feel like a valued member of the team now.
5. How well organised/structured is your programme?
I feel my programme is structured quite well as i am coping well with my course and i understand everything that is asked of me.
6a. How much support do you receive from your training provider?
I feel the support is good i can email my assesor and recieve a reply on the same day,in a matter of minutes sometimes.
6b. How much support do you receive from your employer?
My employer could not be anymore supportive, i actually feel like my employer and workplace is the best.
7. How well does your salary/package meet your costs?
8. Are there many opportunities outside of work?
Do not understand this question
9a. Would you recommend NHS South London to a friend? *
9b. Why? *
Doing a apprenticeship has opened up a door for me and i believe others at a younger age would benefit from this as they would be carving a career from a younger age.
10. What tips or advice would you give to others applying to NHS South London? *
Deffenatly apply and to stick at it no matter how hard it feels as it is so rewarding in the long run.
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