Client Management at Lloyds Banking Group

Start Date:
2013
Location:
Cardiff Wales
Programme Type:
Apprenticeship - Intermediate Level (Level 2)
Salary:
Competitive
Review Date:
April 2015

Connect with Lloyds Banking Group

Review Score

8.7/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

9/10

• Undertaking a range of more demanding clerical processes and procedures in order to deliver a quality service, including the provision of administrative support to the business unit. • Acting as a point of contact and respond to a range of enquiries including resolving issues or referring as appropriate. • Acting as a contact point primarily for Relationship Managers in order to ensure all information is processed and tracked. • Adapt to central and local change initiatives and identify improvements to processes and procedures in order to achieve continuous development. • Ensure that all work is completed in accordance with established processes, practices and guidelines

2. Have you learnt any new skills or developed existing skills?

9/10

Learned new skills within a new role. Always looking to develop.

3. To what extent do you enjoy your programme?

9/10

I enjoyed completing the program as I was able to pick a subject for application of number.

Imagine yourself working at Lloyds Banking Group

RateMyApprenticeship is currently advertising 12 roles at Lloyds Banking Group

View jobs now →

4. How valued do you feel by Lloyds Banking Group?

8/10

More valued now that I have a better role. I oringinally worked in Credit Cards and it was hard going.

5. How well organised/structured is your programme?

9/10

Structured enough for my liking.

6a. How much support do you receive from your training provider?

8/10

I had enough to complete the program.

6b. How much support do you receive from your employer?

9/10

I was able to get time away from my desk for each visit.

Imagine yourself working at Lloyds Banking Group

RateMyApprenticeship is currently advertising 12 roles at Lloyds Banking Group

View jobs now →

7. How well does your salary/package meet your costs?

8/10

I scrape through the month but do not struggle.

8. Are there many opportunities outside of work?

9/10

I have already visited three sites around the UK since joining this role last August.

9. Would you recommend Lloyds Banking Group to a friend?

Yes

9b. Why?

I think it's a good bank and a good place to work. Not because I bank with them or work for them, but because I have not had any issues with them outside of work.

10. What tips or advice would you give to others applying to Lloyds Banking Group?

Be yourself. Add a bit of humour to your interview. It worked for me!

More from Lloyds Banking Group

Imagine yourself working at Lloyds Banking Group

RateMyApprenticeship is currently advertising 12 roles at Lloyds Banking Group

View jobs now →

Get personalised jobs straight to your inbox

Save time job hunting - get tailored job opportunities sent straight to you!

Recruiting? See how we can help you