Senior Customer Advisor at Lloyds Banking Group

Start Date:
2015
Location:
liverpool North West
Programme Type:
Apprenticeship - Advanced Level (Level 3)
Salary:
£18,430 annually
Review Date:
April 2015

Connect with Lloyds Banking Group

Review Score

8.0/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

8/10

completing loan applications for sainsuburys and servicing back book loans and bank accounts

2. Have you learnt any new skills or developed existing skills?

8/10

customer service skills

3. To what extent do you enjoy your programme?

7/10

i enjoy learning about other things related to my role and finding out information that i didnt otherwise know

4. How valued do you feel by Lloyds Banking Group?

8/10

good rapport from manager

5. How well organised/structured is your programme?

8/10

good structure and updates although difficult to liase with BKSB because of shift pattern

6a. How much support do you receive from your training provider?

10/10

brenda is very supportive

6b. How much support do you receive from your employer?

7/10

time off the phone for meetings with trainer

7. How well does your salary/package meet your costs?

7/10

8. Are there many opportunities outside of work?

9/10

charity days

9. Would you recommend Lloyds Banking Group to a friend?

Yes

9b. Why?

good benefits

10. What tips or advice would you give to others applying to Lloyds Banking Group?

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