Senior Customer Advisor Review

by Lloyds Banking Group

Best Apprenticeship Employer

Rating

8/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • completing loan applications for sainsuburys and servicing back book loans and bank accounts

    8/10
  • 2. Have you learnt any new skills or developed existing skills?

    • customer service skills

    8/10
  • 3. To what extent do you enjoy your programme?

    • i enjoy learning about other things related to my role and finding out information that i didnt otherwise know

    7/10
  • 4. How valued do you feel by Lloyds Banking Group?

    • good rapport from manager

    8/10
  • 5. How well organised/structured is your programme?

    • good structure and updates although difficult to liase with BKSB because of shift pattern

    8/10
  • 6a. How much support do you receive from your training provider?

    • brenda is very supportive

    10/10
  • 6b. How much support do you receive from your employer?

    • time off the phone for meetings with trainer

    7/10
  • 7. How well does your salary/package meet your costs?

    • 7/10
  • 8. Are there many opportunities outside of work?

    • charity days

    9/10
  • 9. Would you recommend Lloyds Banking Group to a friend?

    • Yes

  • 9b. Why?

    • good benefits

  • 10. What tips or advice would you give to others applying to Lloyds Banking Group?

Details

Level 3 Apprenticeship

Finance

North West

April 2015

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