Rating

8.6/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • I am a credit cards customer service advisor for Lloyds Banking Group. I take incoming calls from credit cards customers and help them with their queries

    9/10

  • 2. Have you learnt any new skills or developed existing skills?
  • yes reinforced my knowledge in providing financial services

    9/10

  • 3. To what extent do you enjoy your programme?
  • I loved learning new things and completing projects

    9/10

  • 4. How valued do you feel by Lloyds Banking Group?
  • very valued

    9/10

  • 5. How well organised/structured is your programme?
  • very well organised

    9/10

  • 6a. How much support do you receive from your training provider?
  • she was always available to answer any of my queries

    10/10

  • 6b. How much support do you receive from your employer?
  • good support

    8/10

  • 7. How well does your salary/package meet your costs?
  • it does cover my costs but i would like a bit more for extras

    8/10

  • 8. Are there many opportunities outside of work?
  • day to make a difference and charity events

    6/10

  • 9. Would you recommend Lloyds Banking Group to a friend?
  • Yes


  • 9b. Why?
  • great company to work for, good advantage package


  • 10. What tips or advice would you give to others applying to Lloyds Banking Group?
  • use great examples on the interview


Details

Level 2 Apprenticeship

Finance

Wales

April 2015


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