Rating

9.7/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • Comms Assistant in a Telephone Banking Contact Centre. Delivering and shaping communications, messages to site,plasma screens, supporting responsible business, recognnition, visitors and events

    10/10

  • 2. Have you learnt any new skills or developed existing skills?
  • Developing on the job, as i've only been in the role for 9 months. the apprenticeship is streching me, making me look at how i do things and recapping the basic skills of English and Maths.

    9/10

  • 3. To what extent do you enjoy your programme?
  • Only been doing it for a couple months, but has been a good experience. More work in my own time, but like that it is shift moe to evidence of what i am doing as my day job.

    9/10

  • 4. How valued do you feel by Lloyds Banking Group?
  • Feel valued and recognised. Had really good feedback and my best perforance ratings ever this year.

    10/10

  • 5. How well organised/structured is your programme?
  • Very good. Local asessor used to work in the site, and is making it feel like a fun process.

    10/10

  • 6a. How much support do you receive from your training provider?
  • Lots, form tutors and local asessor.

    10/10

  • 6b. How much support do you receive from your employer?
  • Very supportive and encouraging.

    10/10

  • 7. How well does your salary/package meet your costs?
  • I do ok, and meets my needs at my grade.

    10/10

  • 8. Are there many opportunities outside of work?
  • Day to make a difference is a day off work to help local community. In my spare time i like spending it with friends, family. I enjoy watching football, i paint, play guitar and go swimming.

    9/10

  • 9. Would you recommend Lloyds Banking Group to a friend?
  • Yes


  • 9b. Why?
  • Good place to work.


  • 10. What tips or advice would you give to others applying to Lloyds Banking Group?
  • Quick and straight forward application and assessment days. Gives you an idea of what it maight be like to work here.


Details

Level 2 Apprenticeship

Finance

South East

April 2015


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