Telephone banking at Lloyds Banking Group

Start Date:
2014
Location:
Wolverhampton
Programme Type:
Apprenticeship - Intermediate Level (Level 2)
Salary:
£15,771 annually
Review Date:
20th April 2015

Connect with Lloyds Banking Group

Review Score

9.1/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

10/10

Telephone banking, talking to customers helping with quieries on their savings accounts.

2. Have you learnt any new skills or developed existing skills?

10/10

Yeas, I have developed my confidence and also my telephone manner.

3. To what extent do you enjoy your programme?

10/10

I enjoy the apprenteship programme as I am still quite young I like to still be learning whilst earning.

4. How valued do you feel by Lloyds Banking Group?

10/10

I feel very valued by Lloyds banking group, you do get recognised for the good things you do.

5. How well organised/structured is your programme?

7/10

At the start of the programme the trainer assesor didnt make regular visits to us. However, I got a new trainer in september who makes regular monthly visits.

6a. How much support do you receive from your training provider?

10/10

I have help there if I need it

6b. How much support do you receive from your employer?

10/10

Theres support available if I need it.

7. How well does your salary/package meet your costs?

10/10

The salary is the same as my colleauges that arent on an apprenteship and it meets the costs I need.

8. Are there many opportunities outside of work?

5/10

No

9a. Would you recommend Lloyds Banking Group to a friend? *

Yes

9b. Why? *

I feel it is a good company to work for who value their employees and I feel its a really good company to work for.

10. What tips or advice would you give to others applying to Lloyds Banking Group? *

I would advise them to apply as I think its a good company to work for.

More from Lloyds Banking Group

More Reviews Company Profile

Get personalised jobs straight to your inbox

Save time job hunting - get tailored job opportunities sent straight to you!