Senior customer advisor at Lloyds Banking Group

Start Date:
2014
Location:
Wales
Programme Type:
Apprenticeship - Advanced Level (Level 3)
Salary:
£19,000 annually
Review Date:
April 2015

Connect with Lloyds Banking Group

Review Score

10 /10

1. Please give an overview of your role and what this involves on a day-to-day basis:

10/10

My role is to deal with customer's enquiry on their bank account and also to meet their needs.

2. Have you learnt any new skills or developed existing skills?

10/10

I have learnt credit card skills which is completely new

3. To what extent do you enjoy your programme?

10/10

i enjoy it to the maximum as I enjoy working on the projects (English and Maths)

4. How valued do you feel by Lloyds Banking Group?

10/10

Really proud to be part ot the apprenticeship

5. How well organised/structured is your programme?

10/10

I've completed level 2 which was the first batch where we had issues with getting some time off work. I'm currently on level 3 and its been organised well

6a. How much support do you receive from your training provider?

10/10

to the maximum. She's in reach of just a call

6b. How much support do you receive from your employer?

10/10

good

7. How well does your salary/package meet your costs?

10/10

good

8. Are there many opportunities outside of work?

10/10

I'm not aware of and I just love working for Lloyds

9. Would you recommend Lloyds Banking Group to a friend?

Yes

9b. Why?

Its a place where I wish to work so why not recommend?

10. What tips or advice would you give to others applying to Lloyds Banking Group?

Keep doing well

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