Senior customer advisor Review

by Lloyds Banking Group

Best Apprenticeship Employer

Rating

10/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • My role is to deal with customer's enquiry on their bank account and also to meet their needs.

    10/10
  • 2. Have you learnt any new skills or developed existing skills?

    • I have learnt credit card skills which is completely new

    10/10
  • 3. To what extent do you enjoy your programme?

    • i enjoy it to the maximum as I enjoy working on the projects (English and Maths)

    10/10
  • 4. How valued do you feel by Lloyds Banking Group?

    • Really proud to be part ot the apprenticeship

    10/10
  • 5. How well organised/structured is your programme?

    • I've completed level 2 which was the first batch where we had issues with getting some time off work. I'm currently on level 3 and its been organised well

    10/10
  • 6a. How much support do you receive from your training provider?

    • to the maximum. She's in reach of just a call

    10/10
  • 6b. How much support do you receive from your employer?

    • good

    10/10
  • 7. How well does your salary/package meet your costs?

    • good

    10/10
  • 8. Are there many opportunities outside of work?

    • I'm not aware of and I just love working for Lloyds

    10/10
  • 9. Would you recommend Lloyds Banking Group to a friend?

    • Yes

  • 9b. Why?

    • Its a place where I wish to work so why not recommend?

  • 10. What tips or advice would you give to others applying to Lloyds Banking Group?

    • Keep doing well

Details

Level 3 Apprenticeship

Finance

Wales

April 2015

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