Yard/Shop assistant Review

Serving customers with products along with providing information regarding these as of when they arrive in the yard when working from the yard or when in the shop taking payments for these items. As well as this it will be including more of the orderig and sorting stock within the next coming months.

Developed communication skills to the point of being able to effectively listen to both colleagues and customers, ensuring they feel as though they have been heard. Not only this but I have also developed my understanding of the building trade, as well as learning about a lot of the local builders and how they got into their trade etc.

I enjoyed my programme thoroughly throughout the year I was comleting this. Not only did this aprenticeship help with building an understanding of the trade but it also allowed me to further develop my skills required for the job, eg. communicaiton skills by giving me a better understanding of how to go about doing this.

I rarely came accross anything within my apprenticeship where I felt I had no idea what was expected of me, within all modules the tasks were split up clearly and any help I needed was given without hesistaiton from my tutors and colleagues. My manager allowed enough time for me to be keeping up to date with time schedules which I appreciate as well.

I recieve more support than I would expect from my employer, secifically my Branch Manager. He has helped with areas within work any time i've asked for it as well as also helping wiyth a few topics outsie of work. Also having good relationships with all colleagues within the branch has also helped with this.

Any time I was unsure of where to find the content needed to complete modules within my programme, my tutor(s) were always quick to respond and gave more help than was initially asked. This helped significantly especialkly when it came to meeting deadlines as minimal time was wasted waiting for replies.

I feel this apprenticeship is specifically hlepful for my job role and for myself as coming into this role, I had little to no knowledge of the building trade so I felt I was getting chucked in the deep end, one module in particular consistes of completing BMF modules for an introduction into construction and this is where a lot of my fundamental prodct knowledge came from.

From this branch we will often have social days out where we get toghether for a few drinks, one recently was for a send off for one of our main customers' son's going abroad & the place we went was somewherer that builder had been working on for the last few months with us supplying all the materials for the place.

Yes

The company not only look after its' staff well in terms of uniform and health and well being but also provides a large variety of career opportunities, meaning you won't be stuck at the same job you came here into if that's what you decide * you'll have their ful support throughout this.

I would say to try and speak to tradesmen in the local area or any friends you may have to find out what it is they do and what materials they'd expect to be seeing when arriving at a site, purely ot try and gain a bit of background knowledge of the trade and giving them something to speak about with customers.