Rating

8/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • Mortgage Advisor. My daily task is to speak to a customers and conduct mortgage reviews and made appropriate recommendations to them for their mortgage. I speak to customers on the phone everyday and my duties involve excellent customer service, compliance and Risk duties.

    8/10

  • 2. Have you learnt any new skills or developed existing skills?
  • During the course I improved my customer service skills and became more self aware on calls. It also improved my knowledge around my job and the legislation that governs it.

    8/10

  • 3. To what extent do you enjoy your programme?
  • The experience was great, it made me motivated to improve myself and progress within the company.

    7/10

  • 4. How valued do you feel by Lloyds Banking Group?
  • I have recieved recognition on numerous occasions and have been able to progress within the company.

    9/10

  • 5. How well organised/structured is your programme?
  • Everything was very clear and well structured.

    8/10

  • 6a. How much support do you receive from your training provider?
  • Trainer was excellent and always available for help and support.

    10/10

  • 6b. How much support do you receive from your employer?
  • Again I get all the support I require.

    9/10

  • 7. How well does your salary/package meet your costs?
  • A lot better since progressing within the company.

    8/10

  • 8. Are there many opportunities outside of work?
  • Not really looking.

    5/10

  • 9. Would you recommend Lloyds Banking Group to a friend?
  • Yes


  • 9b. Why?
  • Benefits for working for company and experience that I have had.


  • 10. What tips or advice would you give to others applying to Lloyds Banking Group?
  • Have a clear goal of where you want to go and work towards it.


Details

Level 2 Apprenticeship

Finance

Northern Ireland

April 2015


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