1. Please give an overview of your role and what this involves on a day-to-day basis:
I work in User Acceptance Testing (UAT) which involves the testing from a user perspective of upcoming and existing Lloyds Banking apps. Day-to-day I complete testing from various initiatives in order to see if the functionality is working as expected and if a satisfactory customer experience is achieved.
2. Have you learnt any new skills or developed existing skills?
I have learnt extensive skills in UAT,and have learnt how to use Quality Center and Microsoft Outlook
3. To what extent do you enjoy your programme?
I really enjoy my programme as it provides me with a great method of learning on the job whilst also getting payed.
4. How valued do you feel by Lloyds Banking Group?
I feel very valued at Lloyds and do not feel that being an apprentice makes me any different from other full time staff
5. How well organised/structured is your programme?
My programme is well structured as we have study weeks every 6 weeks and sessions with our apprenticeship assessor every 4 weeks. In addition to this if we have any concerns/problems we can contact our line managers or our apprenticeship assessors.
6a. How much support do you receive from your training provider?
I have a meeting every 4 weeks with my assessor and have a study week roughly every 6 weeks. If I have any concerns or problems in between these times I can get in contact with my assessor as I have there email and mobile number.
6b. How much support do you receive from your employer?
I receive a lot of support from Lloyds in multiple ways. I have three different managers who I can get in contact with at any time as well as support from other apprentices
7. How well does your salary/package meet your costs?
traveling to work is expensive but the salary and benefits I receive more than cover the cost.
8. Are there many opportunities outside of work?
Lots of opportunities
9a. Would you recommend Lloyds Banking Group to a friend? *
9b. Why? *
Good pay and benefits, lots of job progression opportunities and lots of support provided.
10. What tips or advice would you give to others applying to Lloyds Banking Group? *
Be confident and outgoing and show a real passion and interest in the job and the company.
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