IT Helpdesk Review

by Inspire ATA Ltd.

Best Apprenticeship Employer

Rating

9.9/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • I deal with internal IT issues in my company, mainly dealing with tickets. I troubleshoot and escalate when needed

    10/10
  • 2. Have you learnt any new skills or developed existing skills?

    • I have both learnt and developed skills such as workflow management and gaining skills in dealing with store based IT issues to do with POS systems aswell as servers

    9/10
  • 3. To what extent do you enjoy your programme?

    • Thanks to [This section of the comment has been removed by a member of the RateMyApprenticeship Team because it did not meet our site terms and conditions], I have enjoyed my apprenticeship immensely. Any issues I've had have been dealt with immediately and extremely professionally

    10/10
  • 4. How well organised/structured is your programme?

    • It is extremely well organised and structured

    10/10
  • 5. How much support do you receive from your employer?

    • I receive a lot of support from my employer

    10/10
  • 6. How much support do you receive from your training provider when working towards your qualifications?

    • i received a lot of support

    10/10
  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

    • 10/10
  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

    • 10/10
  • 9a. Would you recommend Inspire ATA Ltd. to a friend?

    • Yes

  • 9b. Why?

    • Inspire is an amazing company with great support

  • 10. What tips or advice would you give to others applying to Inspire ATA Ltd.?

    • Be honest

Details

Level 2 Apprenticeship

Information Technology

Coventry

May 2022

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