• 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • I deal with internal IT issues in my company, mainly dealing with tickets. I troubleshoot and escalate when needed


  • 2. Have you learnt any new skills or developed existing skills?
  • I have both learnt and developed skills such as workflow management and gaining skills in dealing with store based IT issues to do with POS systems aswell as servers


  • 3. To what extent do you enjoy your programme?
  • Thanks to [This section of the comment has been removed by a member of the RateMyApprenticeship Team because it did not meet our site terms and conditions], I have enjoyed my apprenticeship immensely. Any issues I've had have been dealt with immediately and extremely professionally


  • 4. How well organised/structured is your programme?
  • It is extremely well organised and structured


  • 5. How much support do you receive from your employer?
  • I receive a lot of support from my employer


  • 6. How much support do you receive from your training provider when working towards your qualifications?
  • i received a lot of support


  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
  • 10/10

  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
  • 10/10

  • 9a. Would you recommend Inspire ATA Ltd. to a friend?
  • Yes

  • 9b. Why?
  • Inspire is an amazing company with great support

  • 10. What tips or advice would you give to others applying to Inspire ATA Ltd.?
  • Be honest


Apprenticeship - Intermediate Level (Level 2)

Digital Media & IT


May 2022

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