Customer service advisor at Santander

Start Date:
2009
Location:
sheffield
Programme Type:
Apprenticeship - Intermediate Level (Level 2)
Salary:
Review Date:

Connect with Santander

Review Score

7.8/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

8/10

I am a customer service advisor and help customers with there banking questions. I also spent time train new advisor and helping managers with day to day issues.

2. Have you learnt any new skills or developed existing skills?

8/10

not really

3. To what extent do you enjoy your programme?

9/10

was very enjoyable, and have since started my NVQ 3.

4. How valued do you feel by Santander?

8/10

I have worked for santander for a number of years and things change on a reguler bacis.

5. How well organised/structured is your programme?

8/10

very i know exactly what i need to do for my next lesson and when it will take place.

6a. How much support do you receive from your training provider?

9/10

she is very supportive and will help me to reach my goal in finishing my NVQ.

6b. How much support do you receive from your employer?

8/10

they have given me the time off to see my NVQ Assessor

7. How well does your salary/package meet your costs?

6/10

not well

8. Are there many opportunities outside of work?

6/10

no

9a. Would you recommend Santander to a friend? *

No

9b. Why? *

10. What tips or advice would you give to others applying to Santander? *

it hard work and there is a lot you need to be do to able to achive your stats.

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