1. Please give an overview of your role and what this involves on a day-to-day basis:
My role is IT trainee - Information Analyst within the Unix and Linux team for IT Operations. I help with communications such as newsletters/newswires, the domains SharePoint and other communiction work.
2. Have you learnt any new skills or developed existing skills?
Yes I have been on two external training courses; Excel and Sharepoint. Both of these courses gave me loads of new skills and helped me develop my exisiting skills. I have also gained a lot of general skills through being in a full time working environment.
3. To what extent do you enjoy your programme?
I really enjoy the apprenticeship I have made loads of new friends, I have been very welcomed into the company and my team. The apprenticeship has exceeded my expectations and was a great decision.
4. How valued do you feel by HSBC?
I have been recognised on a few occasions. This was really nice and made me feel very valued by my team and the company. I feel that the apprentices as a whole are very valued by the Bank.
5. How well organised/structured is your programme?
The apprenticeship is exteremly well organised. There are various people available for training, support or anything else you may need help with. I have always known exactly what is happening with the programme and any prolems I did find were resolved straight away.
6a. How much support do you receive from your training provider?
We receive enough support however communication with them can sometimes be hard as we only see them once in 2 weeks. This is due to the talent coaches being very busy however this can sometimes mean our assignments are harder to complete.
6b. How much support do you receive from your employer?
We receive a massive amount of support from HSBC - everyone is always happy to help us and are always really nice. If ever I need some support there is always someone around me willing to give me the support I need which is great.
7. How well does your salary/package meet your costs?
The salary we receive is more than enough and covers everything I need it to cover. I live at home and do not have to travel far from home therefore I do not have many costs.
8. Are there many opportunities outside of work?
I am always involved in company networking events, nights out and sport clubs. I have also been to London on quite a few occasions to the office down there which was a brilliant opportunity.
9. Would you recommend HSBC to a friend?
HSBC is a brilliant company to work for. They really care about the apprenticeship programme and their staff. There are also a lot of benefits that come with working for the Bank which is great.
10. What tips or advice would you give to others applying to HSBC?
I would say just to prepare as much as they can and ensure their application is as detailed as it can be. I would also say be as honest as possible and keep calm throughout the whole process.
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