Rating

9/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • On a day-to-day basis, my aim is to engage customers by cold calling through sales list and try and win business to help me win my KPI's. I also have to balance my apprenticeship work on top of this, which is completed later in the day.

    9/10

  • 2. Have you learnt any new skills or developed existing skills?
  • I have gained lots more confidence whilst being at Softcat. The cold calling has really helped put me out of my comfort zone and made me more proactive both in work and outside of work.

    9/10

  • 3. To what extent do you enjoy your programme?
  • I love coming to work everyday, it makes me realise how lucky I am to be presented with this opportunity so I take each day with a smile and look forward to completing my work.

    9/10

  • 4. How well organised/structured is your programme?
  • All of us apprentices know what we have to complete and when, so we have deadlines for apprentice work, KPI's and day to day tasks which are to be completed.

    9/10

  • 5. How much support do you receive from your employer?
  • Lots, we have buddy's, managers and team leaders which are on hand to support us whether we have a question or query.

    9/10

  • 6. How much support do you receive from your training provider when working towards your qualifications?
  • Our learning mentor supports us when we have a question, so we go to him when we need help or have a question.

    9/10

  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
  • It helps me complete my role better as by talking about what I'm doing and getting tasks done.

    9/10

  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
  • Yes, we have golf days, football after work and lots of communities to join.

    9/10

  • 9a. Would you recommend Softcat to a friend?
  • Yes


  • 9b. Why?
  • Because I always feel happy when I'm here completing my work, engaging with customers and making friends with my colleagues.


  • 10. What tips or advice would you give to others applying to Softcat?
  • Just be open-minded, cold calling is hard so please just give it a chance and keep being perseverant.


Details

Level 3 Apprenticeship

Information Technology

Marlow, Buckinghamshire

April 2022


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