• 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • Opening/closing store, customer service, cashing up, adhering to health and safety, training new old colleagues, managing store when manager out of business, updating payroll system with working hours, holidays, sickness, receiving and merchandising delivery, cleaning of store,


  • 2. Have you learnt any new skills or developed existing skills?
  • I've not really learnt any new skills or developed any existing skills , I've just continued working the way I always have


  • 3. To what extent do you enjoy your programme?
  • I have completed most of this course at home not work, haven't really had time for course as sickness and managers absence creates staff shortage, I enjoy the catch up we have


  • 4. How well organised/structured is your programme?
  • The actual programme is well structured, well organised.


  • 5. How much support do you receive from your employer?
  • There's never time to do the course in store, the beginning of the course we are told this course you do at work and toolstation have to give you time but being little staff you do not receive this.


  • 6. How much support do you receive from your training provider when working towards your qualifications?
  • The support from all the trainers involved is excellent they are always there for you, encourage you and help anyway they can, cannot fault them


  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
  • This is a good course but I've been with the company many years so I don't feel it helps me perform any better then I do already


  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
  • There isn't


  • 9a. Would you recommend Travis Perkins Plc to a friend?
  • Yes

  • 9b. Why?
  • I work for the toolstation part of travis perkins, there are promotions with toolstation, plenty of overtime. I've spoken to people who work at travis perkins and they have nothing but praise for the company

  • 10. What tips or advice would you give to others applying to Travis Perkins Plc?
  • Do it, it's a company that you can trust and you can transfer easily if you see another job within the group.


Apprenticeship - Advanced Level (Level 3)

FMCG & Retail

Dudley, West Midlands

April 2022

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