Rating

8.1/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • Customer service advisor, servicing customer calls and queries

    8/10

  • 2. Have you learnt any new skills or developed existing skills?
  • gained many customer service skills.

    10/10

  • 3. To what extent do you enjoy your programme?
  • very much

    8/10

  • 4. How valued do you feel by Santander?
  • very much so

    8/10

  • 5. How well organised/structured is your programme?
  • good but could be better

    6/10

  • 6a. How much support do you receive from your training provider?
  • support from training provider is excellent, been advised we can call anytime we need help.

    10/10

  • 6b. How much support do you receive from your employer?
  • support from employer is good but could be better, not always given time to complate assignments when service level of calls in the call centre is high.

    7/10

  • 7. How well does your salary/package meet your costs?
  • very well, salary is brilliant and company offer many benefits.

    10/10

  • 8. Are there many opportunities outside of work?
  • Santander offer oppurtunities outside of work to progress including community days.

    6/10

  • 9. Would you recommend Santander to a friend?
  • Yes


  • 9b. Why?
  • great company to work for with regards to progression and employee benifits.


  • 10. What tips or advice would you give to others applying to Santander?
  • to make sure they get ample time to study their nvq when they are an apprentice.


Details

Level 2 Apprenticeship

Finance

Yorkshire & The Humber

April 2015


View More Reviews
Recruiting? See how we can help you