Customer Advisor at PSA Group

Start Date:
2013
Location:
Greater London
Programme Type:
Apprenticeship - Advanced Level (Level 3)
Review Date:
April 2015

Review Score

7.1/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

10/10

Customer advisor Dealing with customer queries, Booking customers in Creatin Jobcards Selling service plan Keeping customers informed

2. Have you learnt any new skills or developed existing skills?

10/10

Yes

3. To what extent do you enjoy your programme?

10/10

Its really good, have learnt and still learning alot about the motor trade and about cars in general.

4. How valued do you feel by PSA Group?

5/10

I feel valued enough by PSA Peugeot Citroen

5. How well organised/structured is your programme?

5/10

Very organised. Alot of coursework too

6a. How much support do you receive from your training provider?

6/10

I receive enough support

6b. How much support do you receive from your employer?

6/10

I receive enough support

7. How well does your salary/package meet your costs?

7/10

The apprentice salary is better than I expected

8. Are there many opportunities outside of work?

5/10

Yes

9. Would you recommend PSA Group to a friend?

Yes

9b. Why?

It is a good company to work for, there are many perkz and benefits whilst working for the company

10. What tips or advice would you give to others applying to PSA Group?

All the best, its a good company to work for!!!

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