Rating

9.6/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • When I started the qualification I was Head of Operations manging a team of approx 50 people handling Emergency Medical Assistance and Claims on Travel Insurance Policies and Health claims on IPMI products. At the time of finishing the qualification I had moved to the Head of Training.

    10/10

  • 2. Have you learnt any new skills or developed existing skills?
  • Both - but the biggest learning curve has been more about Project Management

    9/10

  • 3. To what extent do you enjoy your programme?
  • I found the programme interesting and challenging in equal measure.

    10/10

  • 4. How well organised/structured is your programme?
  • It was very well structured and organised. The support from Aspiration Training was amazing particularly when we had to adapt the experience due to Covid.

    9/10

  • 5. How much support do you receive from your employer?
  • As i was the programme initiator for our organisation it was easy as being a learner myself I could explain to other Leaders what the commitment and undertaking from their staff was and what time & support they would need.

    10/10

  • 6. How much support do you receive from your training provider when working towards your qualifications?
  • As much as needed. All the facilitators have been great in meeting the individual needs of learners. Some of my staff needed additional help and support and the frequency of their catch ups with their provider was adjusted accordingly.

    10/10

  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
  • I think it reinforces some of the skills I already have but has also provided me with additional new skills that I can utilise going forward.

    9/10

  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
  • AT the moment activities are curtailed. However we have managed som einteracton through Zoom for team quizzes and catch ups. Outside of pandemic time sthere would be regular social activities as wella s networking events.

    10/10

  • 9a. Would you recommend Global Response Ltd to a friend?
  • Yes


  • 9b. Why?
  • Incredibly supportive, looking at ways to develop existing skills as well as learn new skills.


  • 10. What tips or advice would you give to others applying to Global Response Ltd?
  • Be committed to providing excellent service. Be realistic about what you want.


Details

Higher Level Apprenticeship

Insurance & Risk Management

Cardiff, UK

June 2021

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