General Management Degree Apprentice at Transport for London

Start Date:
Programme Type:
Apprenticeship - Higher Level (Level 4/5/6/7)
Review Date:
May 2021

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1. Please give an overview of your role and what this involves on a day-to-day basis:


I rotate around different placements every 6 months, gaining an insight into every area of the business. I started by working on a behavioural change programme within a specific department, leading presentations and delivering mini-training sessions to a wide range of senior colleagues. I have been involved in project management work, liaising with key stakeholders, and have also found myself on the front line in various occupations.

2. Have you learnt any new skills or developed existing skills?


There are a wide range of skills such as professional communication, both written and oral, and collaboration whilst under pressure and in emergency situations which I wouldn’t have been able to develop if I had taken the traditional route and gone to university. There are always training courses and extra chances to develop above and beyond the core skills

3. To what extent do you enjoy your programme?


I enjoy my program very much. The breath of responsibility transport for London has will always amaze me and the fact that I get to not only experience so many different areas but actually contribute meaningfully to keeping London moving is great. Transport for London is a very supportive employer and this has definitely played a part in my enjoyment of the whole experience.

4. How well organised/structured is your programme?


My program is well structured, we have certain set placements which we complete in order to get experience in the key areas of TfL such as London underground and safety health and environment, but there is also an element of choice so that you can undertake placements in specific areas that you may be interested in.

5. How much support do you receive from your employer?


You have a sponsor for the duration of the apprenticeship and line manager in each placement, along with continued support from the training provider and peers. I have never felt that I am unable to ask questions when I don’t understand and being an employee of TfL unlocks a wide range of additional support should I need it.

6. How much support do you receive from your training provider when working towards your qualifications?


There is a fair amount of support from the training provider, however this could be improved in terms of communication with students. What I mean by this is that sometime do you expect certain instructions or communications to be sense or conveyed to you without having to ask, however this is not the case at all times.

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?


A lot of what we learn at university is directly linked to our work at TfL. Particularly during the summer term where we complete a self manage to learning module which requires us to undertake in-depth research waiting to our employer. This helps to solidify the knowledge that we gain during work.

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)


There is a community of graduates and apprentices who continually promote various opportunities in terms of social activities or opportunities for development such as volunteering to speak at events. Outside of this, networking with other apprentices is highly encouraged through coffee roulette and other means such as meeting for a drink after work.

9a. Would you recommend Transport for London to a friend?


9b. Why?

Transport for London is a great organisation to work for not only will you gain experience in a wide range of areas and develop skills which you didn’t even know you had in the first place, but they are also fully invested in your long-term career and really realise the value of apprentices.

10. What tips or advice would you give to others applying to Transport for London?

Be yourself. Be genuine. Understand what you’re signing up for and who you will be working for. Look at our TfL behaviours and think of examples of how you could apply them to your role, And also how are you demonstrated these so far even if you have no experience in the professional world

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