Probate Officer Review

by NatWest

Best Apprenticeship Employer

Rating

8.4/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

Sending emails, writing letters, chasing solicitors/executors for documents, closing accounts, producing then sending tax documentation or statements out

9/10

2. Have you learnt any new skills or developed existing skills?

New computer skills, admin skills, working with computers at a higher rate, building on communication skills

8/10

3. To what extent do you enjoy your programme?

It's something new and challenging, it keeps me busy which I thrive off of. I highly enjoy it

10/10

4. How well organised/structured is your programme?

It seems well structured, I have clear communication from my tutor and a good outline as to what is expected of me throughout the year

8/10

5. How much support do you receive from your employer?

A lot of support. I have regular check-ins with my manager and if I ever need any assistance or support for something extra, I'm able to ask freely

9/10

6. How much support do you receive from your training provider when working towards your qualifications?

A good amount of support with frequent meetings every month and reviews scheduled every couple of months

7/10

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

There are some elements that do not seem that relevant but the aspect of researching and producing documents/answering questions can all be applied to my role

7/10

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

There are many employee-led networks we are able to get involved with, constant events being held for the apprentices every month, therefore lots to get involved with

9/10

9a. Would you recommend NatWest to a friend?

Yes

9b. Why?

They're a great employer to work for in terms of support, potential progression, being open and honest, happy to hear feedback, I feel comfortable raising any issues or queries I have, everyone is very friendly and helpful.

10. What tips or advice would you give to others applying to NatWest?

Don't be put off by the fact it's a bank. I was a little intimidated due to my lack of financial knowledge, but they teach you everything you need to know and offer plenty of support so I've never felt alone.