Hospitality Manager Review

by Fortnum & Mason

Best Apprenticeship Employer

Rating

9.9/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

My role involves serving customers, training staff, working with chefs, waiters, commis waiters, bartenders, restaurant and bar managers to deliver perfect customer service.

10/10

2. Have you learnt any new skills or developed existing skills?

Yes a lot

10/10

3. To what extent do you enjoy your programme?

I would recommend to others

10/10

4. How well organised/structured is your programme?

It is good but could be more communication to prepare

9/10

5. How much support do you receive from your employer?

They are encouraging

10/10

6. How much support do you receive from your training provider when working towards your qualifications?

Enough support

10/10

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

It is helping to develop new skills

10/10

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

Yes but not always have time

10/10

9a. Would you recommend Fortnum & Mason to a friend?

Yes

9b. Why?

It is a good place to work and they want to develop you

10. What tips or advice would you give to others applying to Fortnum & Mason?

It's a good place to work but there is a lot to learn about the products