collections recoveries projects policy manager at HSBC

Top Employer
Start Date:
2021
Location:
Birmingham
Programme Type:
Apprenticeship - Higher Level (Level 4/5/6/7)
Review Date:
May 2021

Review Score

6.4/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

8/10

working towards better customer outcomes for those in financial difficulties

2. Have you learnt any new skills or developed existing skills?

6/10

developed presentation skills but yet to use learning in my day job

3. To what extent do you enjoy your programme?

6/10

its got better after we've passed through the theory of economics

4. How well organised/structured is your programme?

10/10

very good

5. How much support do you receive from your employer?

5/10

all the support i need, but a littel disjointed to how the uni and my employer interact

6. How much support do you receive from your training provider when working towards your qualifications?

5/10

all the support i need - except no tripartite review yet or 121 so a little unsure

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

6/10

started slowly but is improving - this is due to only one module covered

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

5/10

no

9a. Would you recommend HSBC to a friend?

Yes

9b. Why?

trusted. reliable. fair pay for fair work

10. What tips or advice would you give to others applying to HSBC?

get a specialist skill to allow you to contribute more

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