Customer team leader Review

by Co-op

Rating

8.1/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • My role includes stock control and customer team member management to provide a pleasant service for all who wish to shop with us. I make sure that the shop is run efficiently and there is stock provided for customers.

    8/10
  • 2. Have you learnt any new skills or developed existing skills?

    • I have learnt new skills for management including communication with colleagues and necessary tips on stock control and importance of legislation within shops

    8/10
  • 3. To what extent do you enjoy your programme?

    • I enjoyed my experience alot and have been able to gain more confidence within my work

    9/10
  • 4. How well organised/structured is your programme?

    • It was very well structured and my tutor was extremely helpful but receiving my certificate has been a let down unfortunately

    6/10
  • 5. How much support do you receive from your employer?

    • My employer was able to provide enough support for me completing my course

    8/10
  • 6. How much support do you receive from your training provider when working towards your qualifications?

    • Alot. Aaron Hunter was incredibly supportive and offered alot of time to help whenever I struggled. If I felt I was falling behind he always took time to discuss my options and what my best way to finish would be

    10/10
  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

    • I feel I have now a huge opportunity to move to different stores and different job roles as well as improve in my current job role

    9/10
  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

    • No

    7/10
  • 9a. Would you recommend Co-op to a friend?

    • Yes

  • 9b. Why?

    • Adequate pay, chance to make a career, learning provided, ethical food shop that cares more than just profits but making a difference in the world

  • 10. What tips or advice would you give to others applying to Co-op?

    • Work hard and look for opportunities such as apprenticeship to give yourself a wider range of work in the future

Details

Level 3 Apprenticeship

Marketing

Glasgoed

May 2021

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