Rating

8/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • Working at KFC is quite fast-paced and you talk to and meet a lot of people. My job is a FOH team member and my role includes presenting food, serving customers, taking customers orders at the till and also packing the food. we also have table service in-store, so i also bring the food to customers, a bit like waitressing.

    8/10

  • 2. Have you learnt any new skills or developed existing skills?
  • i have developed more social skills because i have to communicate with colleagues and customers. i have also learnt the importance of about hygiene and safety within the placement and also with food. working at KFC, I have also developed more customer service skills as well as having the experience of dealing with complaints and queries.

    8/10

  • 3. To what extent do you enjoy your programme?
  • i think working at KFC is fun but at the same time i am having fun, i am learning quite a lot and feel good because i know these learnt skills will assist me in the future when i get another job in hospitality and i will apply these skills in life.

    8/10

  • 4. How well organised/structured is your programme?
  • its good

    7/10

  • 5. How much support do you receive from your employer?
  • i receive a lot of support

    8/10

  • 6. How much support do you receive from your training provider when working towards your qualifications?
  • i receive a lot of support and get 100% encouragement

    10/10

  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
  • i feel great

    8/10

  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
  • unsure

    7/10

  • 9a. Would you recommend KFC UK & I to a friend?
  • Yes


  • 9b. Why?
  • great experience and for a first job


  • 10. What tips or advice would you give to others applying to KFC UK & I?
  • have to be okay under pressure and flexible


Details

Level 2 Apprenticeship

Hospitality Management

Birmingham

May 2021


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