Claims Handler Review

by RSA Insurance Ltd

Best Apprenticeship Employer

Rating

7.9/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

I set up new claims, handle the post for the team to make sure it get to the correct claim. I raise payments for the adjusters. I have my own claims with I have to look after.

9/10

2. Have you learnt any new skills or developed existing skills?

Yes I have to use new systems for this role

8/10

3. To what extent do you enjoy your programme?

I enjoy learning about the other side of Insurance which I did not know about

9/10

4. How well organised/structured is your programme?

Its not been too good I have had too many tutors but the one I have now has been the best very srtuctured.

7/10

5. How much support do you receive from your employer?

A lot of support if i need time off to revise they are very flexible with me

9/10

6. How much support do you receive from your training provider when working towards your qualifications?

Now a lot before not a lot

7/10

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

It has help a lot as I now under stand the other side like under writing and the brokers role

8/10

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

Not at the moment due to Covid 19

6/10

9a. Would you recommend RSA Insurance Ltd to a friend?

Yes

9b. Why?

Because they are a very good comapany to work for, they look after the staff

10. What tips or advice would you give to others applying to RSA Insurance Ltd?

I would tell them that they need to make the most of the opportunists they are given