Apprentice Client Adviser Review

On a day to day basis I have a mixture of off the job studying and training towards professional qualifications, help and assist my team with tasks that I have been trained to carry out and get constant exposure to the insurance market and the processes that we carry out.

I have so far heavily developed my language and communication skills as they have become key skills for my day to day role. IT skills have also improved dramatically as the industry as a whole is starting to come more into the digital age so these skills are key for being able to evolve and keep up with the times.

I absolutley LOVE my programme. There is always support available and from multiple source such as: Mentors, Line managers, Team Managers, Early careers team and also from my colleagues so if you ever feel lost or unsure you can always get the help you need. Also I love being sociable and dealing with new and exciting things each day and this is exactly what I have experienced so far.

It is very well structured in my experience. I stated off with 2-3 weeks of concentrated training on the insurance market and industry as a whole and allowed to clear up any misconceptions about the job and industry as well as exposing us to the resources available to us. Also there is a clear structure to allow us to persue our professional qualifications and support in place such as mentors and workshops to assist with this.

My emplpoyer has made it clear that if I have a question or query that I shouldn't feel embaressed or scared of approaching himself or another member of the team at any point. I have taken advantage of this and have found this to certainly be the case as whenever I require support of any kind I can find it.

The training provider has provided a website which works on the topics that are covered in the qualification. As well as this they also have scheduled in workshops designed for once we have finished revising and learning to reinforce this knowledge to ensure we are successful in attaining our professional qualifications.

My qualification will allow me to have more confidence in myself and back my actions more as if I am hesitating because I think I am new or not good enough I can think back to my training and because my qualification proves that I have that knowledge, feel more comfortable and confident in my role

There is an organisation that I am now apart of called young professionals, giving us the opportunity to speak to and hear from industry professionals to allow us to expand our knowledge and understanding of the industry. I would like to think that there are more in person activities such as sports but as we are in a pandemic they wont be advertised as of yet if they are an option.

Yes

I'd reccomend them becasuse I am having such an amazing time. I have fit into my team really well and feel at home. The support is really good, real opportunities for growth and development. I enjoy my work and find it interesting and exciting and not laborous or chore like at all.

When applying make sure you prepare well for the interviews and assessment days. When/if you get the job make a real effort to connect with your team, the other new joiners/ apprentices as they can support you and really improve your experience. Really take this opportunity with both hands as it is really designed to set you up for a long sucessful career.