• 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • Making sure that the East Riding of Yorkshire council have the most helpful and up to date content on their websites so that users of the websites get helped as easily as possible. Part of the role also involves making the council website as accessible as they can be for anyone so that there is no discrimination on who can view websites and who can't based on their impairments.


  • 2. Have you learnt any new skills or developed existing skills?
  • Existing skills I have developed: I have developed my user experience skills, my proof reading has been greatly quickened and my use of HTML has exceled. New skills: Since working at the council I have learnt how to turn ordinary text into easy-reading and web friendly content, learnt a whole new range of terminology and learnt how to use Javascript in order to hard-code a web page


  • 3. To what extent do you enjoy your programme?
  • I enjoy it thoroughly. it has meant now that I can expand my skill set while do something I enjoy, instead of seeing things in the classroom where there is no practical element. I get to learn in the real world as I work without wondering what it would be like to carry out the tasks explained like I did in school.


  • 4. How well organised/structured is your programme?
  • The programme is very well organised with a good balance between getting your work done and working alongside my tutors, this allows me to have a good chunk of time away from working to get my NVQ work done with an ample deadline in place. This beats any other previous programmes I have been on in the past.


  • 5. How much support do you receive from your employer?
  • I receive a lot of support from my team, if I ever need any help or special access to programs for my NVQ work they are more than happy to help. They even give suggestions on how I can better my NVQ work by writing about certain systems the council uses


  • 6. How much support do you receive from your training provider when working towards your qualifications?
  • If I ever need to speak to my apprenticeship coach about any queries or for opinions on any work, they are there without any problems. The beauty of programs such as Microsoft Teams is that anyone you need is never too far away and my training provider have made a good use of what is there.


  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
  • Writing the NVQ pieces for my apprenticeship not only gives me a chance to reflect back on the work I have done and how I could've done it better. It also allows me to use that piece of writing as a reference for example if I have become unfamiliar with how something is done or even if some time down the line, I want to compare how I would approach that piece of work then to when the piece was written


  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
  • As a team we have a WhatsApp group where the majority of the informal conversations take place or any out of office hours work related conversations take place (e.g if a web serer went down, there may be contact them) but mainly it is for informal conversations which is one of the many methods of replacing face to face contact due to the COVID-19 pandemic


  • 9a. Would you recommend East Riding Council to a friend?
  • Yes

  • 9b. Why?
  • The East Riding of Yorkshire council are a very dependable employer who offer lots of benefits for anyone who is employed by them. In every job there is always a good team structure with a well chosen management structure, the council is a very laid-back place to work as they put the employee above making a profit.

  • 10. What tips or advice would you give to others applying to East Riding Council?
  • That they should keep an eye on the recruiter and find the job that fits their qualifications the best, eventually they will see a role that is perfect. Another pointer to give is that to tailor the personal statement in your CV to the standards/desirables of the job specification so that you are being as compliant to the jobs needs as possible


Apprenticeship - Advanced Level (Level 3)

Digital Media & IT

Beverley, East Riding of Yorkshire

May 2021

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