Rating

7.2/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • Talking to customers and making amendments as well as dealing with things like complaints

    6/10

  • 2. Have you learnt any new skills or developed existing skills?
  • I learned more about insurance

    8/10

  • 3. To what extent do you enjoy your programme?
  • It’s good I like the course although it gets really overwhelming and I have barely any free time because I’m always working and the shifts are normally around 10 hours long aswell

    4/10

  • 4. How well organised/structured is your programme?
  • I feel like I should be more organised but other than that it’s really good because we get enough time for everything

    8/10

  • 5. How much support do you receive from your employer?
  • Lot of support

    9/10

  • 6. How much support do you receive from your training provider when working towards your qualifications?
  • She’s there to answer any questions and explain topics to us

    6/10

  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
  • They link so I can answer more questions

    10/10

  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
  • I don’t think so apart from like apprenticeship events

    7/10

  • 9a. Would you recommend Direct Line to a friend?
  • Yes


  • 9b. Why?
  • It’s a good company to work for


  • 10. What tips or advice would you give to others applying to Direct Line?
  • It’s hard at 1st when it gets better when u’ll get used to it so don’t get discouraged at 1st


Details

Level 2 Apprenticeship

Insurance & Risk Management

Derby

May 2021


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