• 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • Being responsible for looking after the hotel. Helping on reception or in the restaurant. Paperwork. Training and supporting team members


  • 2. Have you learnt any new skills or developed existing skills?
  • Developed my management skills.


  • 3. To what extent do you enjoy your programme?
  • Find it a challenge sometimes but think that's probably me. My trainer is amazing and explains everything well, I feel supported.


  • 4. How well organised/structured is your programme?
  • It's really well laid out with clear guidance on what to do for each module.


  • 5. How much support do you receive from your employer?
  • Regular 121s and given opportunity to learn new things.


  • 6. How much support do you receive from your training provider when working towards your qualifications?
  • Lots of support, regular calls and always available if I have any questions or needs.


  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
  • Lots! I was shielding for a longtime and had lost confidence in myself. Doing the apprenticeship is giving my confidence back by teaching me how to improve in my role.


  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
  • No


  • 9a. Would you recommend Whitbread to a friend?
  • Yes

  • 9b. Why?
  • I was made to feel welcome from the start. I've been given the opportunity to move up from TM and now to do my apprenticeship. Our pay is reasonable and we have a great team.

  • 10. What tips or advice would you give to others applying to Whitbread?
  • Join us! They are a well established company which gives job security. There are lots of opportunities to move up if you would like. Equally if you're happy to stick with your job role they're a great company to work for.


Apprenticeship - Advanced Level (Level 3)

Catering & Hospitality


April 2021

View More Reviews
Recruiting? See how we can help you