Telephone banking advisor Review

by Lloyds Banking Group

Best Apprenticeship Employer

Rating

5.1/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • Working on the phones and taking calls from customers

    4/10
  • 2. Have you learnt any new skills or developed existing skills?

    • No

    3/10
  • 3. To what extent do you enjoy your programme?

    • It was good

    7/10
  • 4. How valued do you feel by Lloyds Banking Group?

    • I don't.

    3/10
  • 5. How well organised/structured is your programme?

    • Once a month I get an hour off the phones to go through apprenticeship material

    5/10
  • 6a. How much support do you receive from your training provider?

    • Lots of support whenever needed

    10/10
  • 6b. How much support do you receive from your employer?

    • Minimal.

    3/10
  • 7. How well does your salary/package meet your costs?

    • Meets it fully.

    8/10
  • 8. Are there many opportunities outside of work?

    • No.

    3/10
  • 9. Would you recommend Lloyds Banking Group to a friend?

    • No

  • 9b. Why?

    • .

  • 10. What tips or advice would you give to others applying to Lloyds Banking Group?

    • .

Details

Level 2 Apprenticeship

Finance

South East

March 2015

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