Apprentice Field Service Engineer Review

My role can vary quite a lot on a day to day basis because I work in different disciplines like tissue, molecular, blood gas and chemistry. Also I travel to different sites around Scotland some for example are Kirkcaldy, Hairmyers, Crosshouse, Wishaw and Nuffield. I will go onto site and observe what the engineer is doing that day, which can vary.

I have learnt many new skills while working with Roche for example being in communication with the customer while a fault is being looked at by the engineer. Also being able to adapt to new working environments on a daily basis really helps build up your confidence in fault finding.

I am extremely pleased that I am able to be apart of this programme because it truly helps me to develop in areas, which are not only helpfully to Roche but also help me improve in complex areas as the structure is there to build the basic knowledge up at the start so you feel confident enough that you can carry out complex tasks later on.

The structure for learning is well organized because it puts an emphasis on the basics at the start of your apprenticeship and helps slowly give you more information when the time is correct to do so. It also is a great atmosphere to be in as everybody within Roche what's to push you onto achieve more.

I receive a great deal of support from Roche as the information is so well laid out online that it is easy to learn and get access to crucial pieces of information through your apprenticeship. Also the people you work within Roche are more than helpfully at answering any questions you may have.

My training provider is New College Lanarkshire and it is located in Motherwell. They are more than helpful with any questions I may have about what is being learned on the course and it all loops back with what I am observing on site. I know this information I am learning from the college the now will stay very useful when I become qualified.

Currently as I am a first year apprentice with Roche I cannot do any practical work at the moment but I know when the time comes for myself to do practical work I will have a great head start and hit the ground running with the helpful information I have gained from the college and Roche.

Currently because we are in the middle of a pandemic there is no social activities, sports teams etc. There is however professional networking events being held to help improve everybody's knowledge and awareness of current or future events happening within Roche. Also there is Q&A's where you can ask any questions about the current or future events.

Yes

Roche will help you progress you weakness and maintain your strengths so if you want to improve yourself and by doing so your way of working join Roche as the environment generates a willingness to learn and a deeper understanding of the different disciplines you are going to be engaged in.

My best piece of advice is to present your achievements in all walks of life and show that you can stay constant in your learning of certain things depending on the role you are going for within Roche. Also to improve your communications skills as this is a big part of being a team player within Roche.