Duty Manager Review

by Iceland

Best Apprenticeship Employer

Rating

10/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

My day to day work involves replenishing of stock in the store, dealing with customers and making sure they’re happy. I also deal with cash daily.

10/10

2. Have you learnt any new skills or developed existing skills?

I have learnt communication. I am more confident at communicating with the public.

10/10

3. To what extent do you enjoy your programme?

I have a good giggle with my trainer although learn a lot in the process.

10/10

4. How well organised/structured is your programme?

Very well structured. I have sections to complete in a decent time scale.

10/10

5. How much support do you receive from your employer?

My employer is behind me 110% any help I need they are there to assist.

10/10

6. How much support do you receive from your training provider when working towards your qualifications?

As much help as required

10/10

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

I perform extremely well now. Better than before. Even from the few months I’ve been training I can see a difference in my work.

10/10

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

At the moment due to covid we can’t really do much. And I was transferred during the pandemic so haven’t been able to do anything with the new guys I work with

10/10

9a. Would you recommend Iceland to a friend?

Yes

9b. Why?

Friendly atmosphere. More of a little family that colleagues.

10. What tips or advice would you give to others applying to Iceland?

Be yourself and have a giggle.