Order Management and Fulfillment Specialist Review

My role is an order management and fulfilment specialist. my daily role consists of running reports for the orders being received into the business, processing new orders and amendments for the customers that I look after and any queries or concerns that may occur each day in our shared email box.

Yes I have learnt many new skills in this role, understanding the order management side of the business from cradle to grave and how the other departments link together in the order process. I am also now co-leading process improvements for my team, which is helping grow both my existing knowledge and how I can use my experience to make a positive impact to my new team.

I really enjoy my programme. It has really helped to strengthen my growth as an individual and push me to limits that I didn't know I could reach as it has been a few years since I attended any formal education. I would highly recommend the programme to both individuals leaving school and those already in a business setting as it has so much to offer.

The programme is organised and structured well. At the beginning of each academic year we are provided with dates of uni days and a plan of what modules will be covered and who our lecturer will be. These dates do however seem to change quite a bit which can be annoying when pre planning with my team for holidays/ work cover etc.

I receive as much support as I need from my line manager and immediate team. They are willing to set time aside to go through any uni work I need help with and are happy to set me any projects I ask for which will aid my degree. This is always much appreciated.

I receive support from my training provider when working towards a task, however this isn't always as much as I would like. I have discovered th Library help which my uni has to offer, which has been really useful, they do 1-2-1 session and calls whenever I need assistance or anything looking over before I submit my work.

I think it does help quite a lot, I find myself using key skills from my uni session in day to day life when working with my team and other teams, especially when running meetings and working against an agenda. It has also helped with confidence when approaching difficult situations.

Yes, we have enrichment groups which the apprentices run, this can be anything from meals and drinks out, to sporting activities. There are also other sporting groups onsite as well as an onsite gym that we have access to. There are also a variety of networks onsite. We are also planning a residential trip for our current group of uni students to try some team building activities.

Yes

There are lots of opportunities to grow an GE. lots of career opportunities to move around the business, also the company have an amazing benefits scheme consisting of private health and dental care. Many networks and clubs to get involved in on site and offer competitive salaries for the local area.

Don't hold back on what you apply for, if a job interests you please apply for it. Also reach out to HR to see if you could have a work experience day or speak to someone in your desired role to find out more info to see if its the job for you.