Customer Relations Advisor Review

by Booking.com

Rating

8.6/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • I work in the Customer Relations Department and I deal with post rental issues from our customers

    8/10
  • 2. Have you learnt any new skills or developed existing skills?

    • I have learnt and improve may skills: communication, cooperation, time management, effective working etc

    9/10
  • 3. To what extent do you enjoy your programme?

    • 10/10
  • 4. How well organised/structured is your programme?

    • 10/10
  • 5. How much support do you receive from your employer?

    • 8/10
  • 6. How much support do you receive from your training provider when working towards your qualifications?

    • 9/10
  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

    • 7/10
  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

    • 8/10
  • 9a. Would you recommend Booking.com to a friend?

    • Yes

  • 9b. Why?

    • Boooking.com is a great company to work for. There is plenty of opportunities.

  • 10. What tips or advice would you give to others applying to Booking.com?

    • Booking.com is a place where diversity is a value, so willing to embrace any good ideas from us.

Details

Level 3 Apprenticeship

Logistics and Operations

Manchester

April 2021

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